An online store in the UAE: Apple Pay, Tabby and Tamara, Aramex, in Arabic and English
The ArabyBot teamOfficial Meta partner · written from our own platform dataOn this page 8
The short answer
A store in the UAE sells to customers who speak Arabic or English, most of whom pay by card and Apple Pay, and many of whom pay in instalments with Tabby and Tamara. So it needs pages in both languages, online payment on your own contract, shipping with a waybill and tracking, and a fast reply in the language the customer wrote in. ArabyBot Store sells in dirhams, connects Tap, Tabby and Tamara, and Aramex automatically, and the AI seller answers in Arabic or English.
Payment for a store in the UAE
The market's habit: Card and Apple Pay are the commonest, cash on delivery exists, and instalments with Tabby and Tamara are widespread. These are the payment routes that work today for a store selling in the currency of the UAE, all on your own contract and account:
| Route | What the customer pays with |
|---|---|
| Tap | Cards and Apple Pay as enabled on your account |
| Tabby and Tamara | Instalments for the customer, the full amount for you |
| Bank transfer | With a receipt the customer uploads and you check |
| Cash on delivery | With a fee and ceiling you set, withheld from past refusers |
We take no commission on your orders: the money goes from the gateway straight to your account, and you pay the gateway its fee under your contract. ArabyBot Store's plans are monthly: «Start» at 35 SAR or 9 USD, «Pro» at 75 SAR or 19 USD and «Unlimited» at 150 SAR or 39 USD. A year is priced as nine months; there is a 7-day trial before you pay; accounts on a running paid bot plan get 20% off; and no commission is taken on orders. Plans.
Shipping in the UAE
Couriers connected automatically in the UAE: Aramex. You connect your account with the courier once, and every order gets a «Ship with» button that creates the shipment and prints the waybill, with the order status updating until delivery. For other companies — DHL and any company whose tracking number you type — you type the tracking number on the order and the customer gets the tracking link when the company has a public page. Connecting couriers.
Shipping zones with a rate per zone, a per-kilo rate if you like, and free shipping over an amount you set. Shipping zones.
Tax and invoice in the UAE
The store starts at 5% VAT, editable in settings, shown on the order and invoice.
WhatsApp order confirmation and its cost
Every order sends the customer a WhatsApp message to confirm or cancel before it ships, so you do not pay to ship an order that will be refused. The first message is a utility template from your number, which Meta charges in the UAE about 0.058 AED per message, as measured from Meta's actual bills. Replies after that go inside the 24-hour window with no Meta fee. WhatsApp order confirmation.
The AI seller in your customer's dialect
The AI seller answers on WhatsApp, Messenger and Instagram in Gulf Arabic or English, by the customer's language, from your store's products, sizes and stock, records the order inside the chat, and hands the conversation to you when needed. How the AI seller works.
Frequently asked questions
Is the store in Arabic and English?
Yes, the storefront is in both languages, and the AI seller replies in the language the customer wrote in.
Do I sell in dirhams?
Yes, the UAE dirham is a store currency, visitors can see prices in other currencies for reference, and orders are in dirhams.
Does the money pass through ArabyBot?
No; every gateway is on your contract and account, and we take no commission on your orders.
In more depth
An online store in other countries
For Egypt, the create an online store guide; for the other countries: Saudi Arabia, Qatar, Morocco. For what your store needs by what you sell: a store for what you sell.
Your store and the bot that sells from it — in one account
One account for the store and the bot, with a trial before you pay.