An online store for selling services and bookings
The ArabyBot teamOfficial Meta partner · written from our own platform dataOn this page 7
- What a services and bookings store needs, and how ArabyBot Store covers it
- Selling services and bookings on WhatsApp: the AI seller answers from your products
- Payment and shipping for a services and bookings store
- Mistakes that cost a services and bookings store
- Frequently asked questions
- In more depth
- Stores for other products
The short answer
A service does not ship and is not counted by the piece; it sells by appointment. The shopper picks a free day and time instead of a quantity, and the seat is booked in their name. On ArabyBot Store a «booking product» carries its rules: the days it opens, the hours, the slot length, how many people a slot takes, the notice needed and how far ahead it books. Seats are counted from real orders, and the last seat is checked again at order time so two people cannot take it.
What a services and bookings store needs, and how ArabyBot Store covers it
Set the working days, hours and the length of each slot (30 minutes or an hour), and the shopper sees only free times.
One chair in a salon or twenty seats in a workshop: a slot's capacity is counted from real orders, and a seat comes back if the order is cancelled.
No booking less than two hours ahead, say, and none more than 30 days out — so no booking arrives that you cannot prepare for.
The last seat is checked again when the order is recorded, so two shoppers cannot take it at the same moment.
Online payment secures the slot and cuts no-shows; cards and wallets in Egypt, mada and Apple Pay in Saudi Arabia.
Details ‹Selling services and bookings on WhatsApp: the AI seller answers from your products
Someone who wants an appointment asks «when do you have time?». The AI seller reads the free times from the real bookings:
I would like a skincare session on Saturday — is there a slot?
Saturday has 12:00 noon and 4:00 pm free. The session is one hour, EGP 350.
Four o'clock, please.
Booked for you on Saturday at 4:00 pm. Here is the payment link to secure it.
An illustration. The AI seller reads prices, sizes and stock from your store at the moment of the question and records the order inside the chat. How the AI seller works.
Payment and shipping for a services and bookings store
A service has no shipping; the appointment is kept on the order line in the store's local time. Make advance payment the booking method if no-shows cost you.
In Egypt
Cash on delivery with a fee and a ceiling you set, Kashier and Paymob for cards and wallets, bank instalments through Kashier, and transfer, InstaPay or Vodafone Cash with a receipt. Shipping with an automatic waybill and tracking through Bosta, Aramex, J&T, Mylerz, ShipBlu and others.
In Saudi Arabia and the Gulf
Cash on delivery, Moyasar and Tap for mada, cards and Apple Pay, Tabby and Tamara for instalments, and bank transfer with a receipt. Shipping with an automatic waybill and tracking through SMSA, Aymakan, RedBox, J&T, Naqel and OTO, and Aramex across the Gulf.
Every gateway and courier runs on your own contract and account, and the money reaches you directly. Details in payment gateways and couriers.
Mistakes that cost a services and bookings store
- Booking through messages
An appointment in a chat gets forgotten or double-booked. Booking from the store closes the slot the moment it is taken.
- No notice before the slot
A booking ten minutes ahead cannot be prepared for. Set a minimum notice.
- The wrong capacity
If you have two chairs set the capacity to 2, not 1 or 10 — or you lose income or overcrowd.
Frequently asked questions
Does it suit clinics, salons and courses?
Yes; a clinic visit, a salon chair and a course seat are all booking products with their own rules.
Can I sell products and services in one store?
Yes, a booking product sits beside ordinary products in the same store.
Does the bot know the free times?
The AI seller reads the store at the moment of the question, so it sees what is booked and what is left.
In which time zone are appointments kept?
In the store's country time, not the server's.
In more depth
Stores for other products
Your store and the bot that sells from it — in one account
One account for the store and the bot, with a trial before you pay.