Marketing Messages API
The ArabyBot teamOfficial Meta partner · written from our own platform data
WhatsApp error 134102: The template is unavailable on the marketing API
The ArabyBot teamOfficial Meta partner · written from our own platform dataThe short answer
Error 134102 means the template's sync with the marketing API failed, or the account is not eligible for it. Check the account's eligibility; if it is onboarded and the error persists, contact Meta support.
What it stopsThis template only
Retry?Only after the fix
Where the fix isMeta (temporary)
Why error 134102 appears
- A failed template sync.
- The account is not eligible for the marketing API.
How to fix it, step by step
- Check eligibility
In Meta's marketing API settings.
- Contact support if it persists
With the template ID and the time of the error.
Related codes
- 132018Template parameter error on the marketing API
- 131063Marketing templates are disabled on the Cloud API
- 131055The marketing API only accepts marketing templates
- 134100A utility or authentication template sent to the marketing API
- 134101The template is still syncing
- 131042A payment-method problem stops sending
Every WhatsApp error code, grouped by kind ←
Source: Meta's official error code reference, with what we see on our own platform.
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