Libya · +218
WhatsApp chatbot for Libya — from a Facebook comment to a confirmed order, in Libyan Arabic
Instagram, Messenger, TikTok
And a full mobile app
The ArabyBot teamOfficial Meta partner · written from our own platform dataOn this page 7
Why this page is different
In Libya nearly everyone online is on Facebook — so the «قدّاش؟» comment under your post is your real shop front.
Facebook in Libya reaches most people, and the question starts as «قدّاش؟» under the post. The agent answers the comment and opens the DM, understands «نبي» and «شنو», and confirms the order, the city and the way of paying before the courier leaves.
Also asked as: «WhatsApp Business API Libya» · «AI chatbot Libya»
What you get in Libya
- Answers Facebook comments and opens a DM from them automatically
- Understands the customer's Libyan Arabic and answers in the style you choose
- Confirmation before delivery: the item, the city, the amount and the way of paying
- WhatsApp, Messenger and Instagram in one shared inbox
- A full mobile app to manage replies from anywhere
The WhatsApp Cloud API does not restrict a number's country. The two real conditions are that the number is not active on the WhatsApp app when you register it, and that you hold a Meta Business Manager account. The detail is in our Cloud API explainer.
How the market works in Libya
Facebook reaches about nine in ten Libyans, then TikTok, Messenger and Instagram. Cash on delivery is the default, and wallets such as Sadad, Edfali and MobiCash do not work with one another, so a merchant accepts several. Delivery between Tripoli, Benghazi and the distant towns makes a return expensive.
A conversation as it runs in Libya
An illustration written in Libyan Arabic, the way a customer there writes and the agent answers — not a real customer's conversation.
How much are the trainers?
Welcome! The trainers are 180 dinars, cash on delivery. Where should we deliver?
Benghazi
Fine, we deliver to Benghazi. Send your name, number and address and we confirm the order before shipping.
And the mistake to avoid
One order, three ways to pay, and nobody records which the customer chose. Write the ways you accept into the agent's information, so it asks in the confirmation and writes the answer on the order before the courier leaves.
By your sector
The problem changes completely with what you do — a clinic books appointments and is forbidden from giving medical advice, a store checks live stock and confirms an order.
Frequently asked
Does the bot understand Libyan Arabic?
The agent understands the customer in their own dialect — «قدّاش؟», «نبي», «شنو» — and answers in the style the merchant sets. On WhatsApp it reads the +218 code, knows the customer is in Libya and starts in a Maghrebi register close to theirs, unless they write otherwise.
What does a WhatsApp API message to a Libyan number cost?
A utility or authentication message to a Libyan number is $0.0040 (about 0.02 LYD), measured on 2 messages Meta billed our accounts, and a marketing message $0.0225 from Meta's official card effective 1 October 2026. The price follows the recipient's dialling code, not the merchant's country; replying to whoever wrote first is free for the first 1,000 replies per number each month, then billed at the utility rate. Meta's fees are paid to Meta on your own account, with no markup from us.
How do I pay the subscription from Libya?
Prices are shown to a visitor from Libya in US dollars and paid by international bank card (Visa or Mastercard). If you have no card that pays in dollars, message us before subscribing and pay nothing until we agree on a way. Meta's WhatsApp fees are separate from the subscription and need a payment method Meta accepts on your own Meta account.
Where to go next
Try it on your Libya number
Connect your number or page and watch it answer your real customers before you pay anything.