Tunisia · +216
WhatsApp chatbot for Tunisia — understands Tunisian Arabic and French, confirms before dispatch
Instagram, Messenger, TikTok
And a full mobile app
The ArabyBot teamOfficial Meta partner · written from our own platform dataOn this page 7
Why this page is different
«فمّا مقاس L؟ c’est combien؟» is an ordinary Tunisian message in two languages — and the order after it is paid on delivery most of the time.
A Tunisian customer writes «فمّا مقاس L؟» and carries on in French, and pays on delivery for most orders. The agent understands Tunisian and French in one sentence and answers in the style you choose, and confirms the order, the governorate and the amount in dinars before dispatch.
Also asked as: «WhatsApp Business API Tunisia» · «chatbot IA Tunisie» · «automatisation WhatsApp Tunisie»
What you get in Tunisia
- Understands Tunisian, French or a mix of both and answers in the style you choose
- Confirmation before dispatch: the item, the governorate and the amount in dinars
- Answers Facebook comments and opens a DM from them automatically
- Shopify and WooCommerce connected, a Google Sheet for any other store
- A full mobile app to manage replies from anywhere
The WhatsApp Cloud API does not restrict a number's country. The two real conditions are that the number is not active on the WhatsApp app when you register it, and that you hold a Meta Business Manager account. The detail is in our Cloud API explainer.
How the market works in Tunisia
In Tunisia selling starts on Facebook and Messenger, then TikTok and Instagram; cash on delivery covers most online orders while wallets such as D17, Flouci and Konnect grow. About half of Tunisians speak French, widely used in business, so customers mix Tunisian and French in one message.
A conversation as it runs in Tunisia
An illustration written in Tunisian Arabic mixed with French, the way a customer there writes and the agent answers — not a real customer's conversation.
Do you have size L? How much is it?
Yes, there is L — it is 89 dinars, cash on delivery or by D17. Shall we send it?
OK, Sfax
Great, send your name, number and address in Sfax and we confirm the order.
And the mistake to avoid
A bot that answers only in Standard Arabic to a message that is half French, so the customer asks again or leaves. The agent understands both and replies in the style you set, and the confirmation before dispatch names the governorate and the amount in dinars.
By your sector
The problem changes completely with what you do — a clinic books appointments and is forbidden from giving medical advice, a store checks live stock and confirms an order.
Frequently asked
Does the bot understand Tunisian Arabic and French?
The agent understands «قدّاش؟», «فمّا؟» and French in one sentence, and answers in the style the merchant sets: Standard Arabic, close to Tunisian, or French if you ask for it in its instructions. On WhatsApp it reads the +216 code and knows the customer is in Tunisia.
What does a WhatsApp API message to a Tunisian number cost?
A utility or authentication message to a Tunisian number is $0.0040 (about 0.01 TND), and a marketing message $0.0225, both from Meta's official card effective 1 October 2026. The price follows the recipient's dialling code, not the merchant's country; replying to whoever wrote first is free for the first 1,000 replies per number each month, then billed at the utility rate. Meta's fees are paid to Meta on your own account, with no markup from us.
How do I pay the subscription from Tunisia?
Prices are shown to a visitor from Tunisia in US dollars and paid by international bank card (Visa or Mastercard). If you have no card that pays in dollars, message us before subscribing and pay nothing until we agree on a way. Meta's WhatsApp fees are separate from the subscription and need a payment method Meta accepts on your own Meta account.
Where to go next
Try it on your Tunisia number
Connect your number or page and watch it answer your real customers before you pay anything.