WhatsApp chatbot for Yemen — understands Yemeni Arabic and writes the price in the right currency
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Why this page is different
In Yemen the rial has two values — in Sanaa and in Aden — and a reply that writes the price with no city may be right in one and wrong in the other.
In Yemen the customer arrives from TikTok and Facebook and finishes on WhatsApp, asks «بكم؟» and «معكم؟», and the rial has two values between Sanaa and Aden. The agent understands their dialect and answers in the style you choose, and confirms the order and the amount before shipping between governorates.
Also asked as: «WhatsApp Business API Yemen»
What you get in Yemen
- Understands the customer's Yemeni Arabic and answers in the style you choose
- Confirmation before shipping: the item, the governorate, the amount and the currency
- WhatsApp, Facebook and Instagram in one shared inbox
- Answers from the files and prices you give it instead of guessing
- A full mobile app to manage replies from anywhere
The WhatsApp Cloud API does not restrict a number's country. The two real conditions are that the number is not active on the WhatsApp app when you register it, and that you hold a Meta Business Manager account. The detail is in our Cloud API explainer.
How the market works in Yemen
TikTok and Facebook are the two biggest channels in Yemen, then Instagram, and the sale closes on WhatsApp. The Yemeni rial trades at two different values in Sanaa and Aden, so a merchant names the city or the currency with the price. Licensed wallets such as Jawali, ONE Cash, Floosak and Kuraimi carry electronic payment, and shipping between governorates makes confirmation before dispatch essential.
A conversation as it runs in Yemen
An illustration written in Yemeni Arabic, the way a customer there writes and the agent answers — not a real customer's conversation.
Hello, how much is the phone?
Hello! Are you in Sanaa or Aden? So I give you the price in the right rial.
Sanaa
In Sanaa it is 95,000 rials, cash on delivery or via Kuraimi or Jawali. Send your name and address and I will confirm the order.
And the mistake to avoid
One price in rials sent to a customer in Sanaa and another in Aden. Put the price per area, or in one fixed currency, in the agent's information, so it reads the city from the order and writes the right amount in the confirmation.
By your sector
The problem changes completely with what you do — a clinic books appointments and is forbidden from giving medical advice, a store checks live stock and confirms an order.
Frequently asked
Does the bot understand Yemeni Arabic?
The agent understands the customer in their own dialect — «بكم؟», «أشتي», «معكم؟» — and answers in the style the merchant sets. On WhatsApp it reads the +967 code and starts in a Gulf register close to the customer's, unless the customer writes otherwise or you choose Standard Arabic.
What does a WhatsApp API message to a Yemeni number cost?
A utility or authentication message to a Yemeni number is $0.0091, measured on 10 messages Meta billed our accounts, and a marketing message $0.0392 from Meta's official card effective 1 October 2026. The price follows the recipient's dialling code, not the merchant's country; replying to whoever wrote first is free for the first 1,000 replies per number each month, then billed at the utility rate. Meta's fees are paid to Meta on your own account, with no markup from us.
How do I pay the subscription from Yemen?
Prices are shown to a visitor from Yemen in US dollars and paid by international bank card (Visa or Mastercard). If you have no card that pays in dollars, message us before subscribing and pay nothing until we agree on a way. Meta's WhatsApp fees are separate from the subscription and need a payment method Meta accepts on your own Meta account.
Where to go next
Try it on your Yemen number
Connect your number or page and watch it answer your real customers before you pay anything.