An online store in Morocco: cash on delivery in dirhams, order confirmation, and a seller answering in Darija
The ArabyBot teamOfficial Meta partner · written from our own platform dataOn this page 8
The short answer
Selling online in Morocco runs on cash on delivery, and its first problem is the order refused at the door. So the store needs every order confirmed on WhatsApp before shipping, a ceiling on cash on delivery, a block on past refusers, and a reply in Darija that convinces the hesitant. ArabyBot Store sells in Moroccan dirhams and covers all of that, and the AI seller answers in Darija. A Moroccan online payment gateway and automatic connections to Moroccan couriers are not available yet.
Payment for a store in Morocco
The market's habit: Cash on delivery dominates, and confirmation before shipping is what protects the profit. These are the payment routes that work today for a store selling in the currency of Morocco, all on your own contract and account:
| Route | What the customer pays with |
|---|---|
| Cash on delivery | With a fee and ceiling you set, withheld from past refusers |
| Bank transfer | With a receipt the customer uploads and you check |
We take no commission on your orders: the money goes from the gateway straight to your account, and you pay the gateway its fee under your contract. ArabyBot Store's plans are monthly: «Start» at 35 SAR or 9 USD, «Pro» at 75 SAR or 19 USD and «Unlimited» at 150 SAR or 39 USD. A year is priced as nine months; there is a 7-day trial before you pay; accounts on a running paid bot plan get 20% off; and no commission is taken on orders. Plans.
Shipping in Morocco
There is no automatic connection yet with couriers in Morocco; you ship with any courier you use: you type the tracking number on the order, and the customer follows the order on its tracking link. The waybill and pick list print from the store itself.
Shipping zones with a rate per zone, a per-kilo rate if you like, and free shipping over an amount you set. Shipping zones.
Tax and invoice in Morocco
The store starts at 20% VAT, editable in settings to match your business's status.
WhatsApp order confirmation and its cost
Every order sends the customer a WhatsApp message to confirm or cancel before it ships, so you do not pay to ship an order that will be refused. The first message is a utility template from your number, which Meta charges in Morocco about 0.228 MAD per message, per Meta's rate card. Replies after that go inside the 24-hour window with no Meta fee. WhatsApp order confirmation.
The AI seller in your customer's dialect
The AI seller answers on WhatsApp, Messenger and Instagram in Moroccan Darija, from your store's products, sizes and stock, records the order inside the chat, and hands the conversation to you when needed. How the AI seller works.
Frequently asked questions
Is there online payment for a store in Morocco?
Not yet; what is available is cash on delivery and bank transfer with a receipt. We will not promise a date before it works.
Can I connect my Lightfunnels store instead?
Yes, to confirm cash-on-delivery orders on WhatsApp and follow up abandoned checkouts. Connecting Lightfunnels to WhatsApp.
Does the bot reply in Darija?
Yes if you choose it, or in the customer's own dialect.
In more depth
An online store in other countries
For Egypt, the create an online store guide; for the other countries: Saudi Arabia, the UAE, Qatar. For what your store needs by what you sell: a store for what you sell.
Your store and the bot that sells from it — in one account
One account for the store and the bot, with a trial before you pay.