Marketing Messages API
The ArabyBot teamOfficial Meta partner · written from our own platform data
WhatsApp error 131055: The marketing API only accepts marketing templates
The ArabyBot teamOfficial Meta partner · written from our own platform dataThe short answer
Error 131055 means you sent something other than a marketing template through the Marketing Messages API: plain text, or a utility or authentication template. Send those through the regular API, and keep the marketing API for marketing templates only.
What it stopsThis request only
Retry?Only after the fix
Where the fix isThe integration
Why error 131055 appears
- Using the marketing endpoint for every kind of message.
How to fix it, step by step
- Separate the two paths
Marketing to the marketing API, everything else to the regular API.
Related codes
- 132018Template parameter error on the marketing API
- 131063Marketing templates are disabled on the Cloud API
- 134100A utility or authentication template sent to the marketing API
- 134101The template is still syncing
- 134102The template is unavailable on the marketing API
- 131042A payment-method problem stops sending
Every WhatsApp error code, grouped by kind ←
Source: Meta's official error code reference, with what we see on our own platform.
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