Number migration and maintenance
The ArabyBot teamOfficial Meta partner · written from our own platform data
WhatsApp error 2388012: The number already exists in the account
The ArabyBot teamOfficial Meta partner · written from our own platform dataThe short answer
Error 2388012 means you are adding a number that already exists on the WhatsApp Business account. There is no need to add it again; use a number not already on the account if you want a new one.
What it stopsThe current setup step
Retry?No — repeating will not help
Where the fix isYour settings at Meta
Why error 2388012 appears
- Adding the same number twice.
How to fix it, step by step
- Use the existing number
Or add a different number.
Related codes
- 131057The account is in maintenance mode
- 2494100The business number is in maintenance mode
- 2388091The number is not being migrated: register and verify it
- 2388093Verification unavailable: the number is not being migrated
- 2388103The number cannot be migrated in its current state
- 131042A payment-method problem stops sending
Every WhatsApp error code, grouped by kind ←
Source: Meta's official error code reference, with what we see on our own platform.
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The ArabyBot teamOfficial Meta business partner in the Middle East