Creating templates
The ArabyBot teamOfficial Meta partner · written from our own platform data
WhatsApp error 2388040: A template field is over its character limit
The ArabyBot teamOfficial Meta partner · written from our own platform dataThe short answer
Error 2388040 means a template field — header, body, footer or button — is over its character limit. The error message names the field; shorten it, then submit the template.
What it stopsThis template only
Retry?Only after the fix
Where the fix isThe template text
Why error 2388040 appears
- Long text in the header, footer or a button.
How to fix it, step by step
- Shorten the field named
A text header up to 60 characters, a footer up to 60, the body up to 1,024.
Related codes
- 2388039The template status cannot be changed now
- 2388047The template header format is incorrect
- 2388072The template body format is incorrect
- 2388073The template footer format is incorrect
- 2388293Too many variables for the template's length
- 2388299A variable at the start or end of the template
Every WhatsApp error code, grouped by kind ←
Source: Meta's official error code reference, with what we see on our own platform.
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