Lebanon · +961
WhatsApp chatbot for Lebanon — Arabic, French and English in one message
Instagram, Messenger, TikTok
And a full mobile app
The ArabyBot teamOfficial Meta partner · written from our own platform dataOn this page 7
Why this page is different
In Lebanon one customer message may carry three languages on a single line — and a bot that understands only one of them answers a third of the question.
A Lebanese customer may write «Bonjour، قدّيش حقّو؟» on one line, pay on delivery or through Whish and OMT, and usually see the price in dollars. The agent understands all three languages in one sentence and answers in the style you choose, confirms the order before delivery, and the message price comes from Meta's official card.
Also asked as: «WhatsApp Business API Lebanon» · «AI chatbot Lebanon» · «أتمتة واتساب لبنان»
What you get in Lebanon
- Understands Arabic, French and English together and answers in the style you choose
- Confirmation before delivery: the item, the area and the amount in the currency the customer pays in
- WhatsApp, Instagram and Messenger in one shared inbox
- Shopify and WooCommerce connected, a Google Sheet for any other store
- A full mobile app to manage replies from anywhere
The WhatsApp Cloud API does not restrict a number's country. The two real conditions are that the number is not active on the WhatsApp app when you register it, and that you hold a Meta Business Manager account. The detail is in our Cloud API explainer.
How the market works in Lebanon
The Lebanese market sells on Instagram, TikTok and Facebook, and prices mostly in dollars although the official currency is the pound. Cash on delivery dominates online orders, alongside the Whish wallet and OMT transfers. Customers mix Arabic with French and English, and often write Arabic in Latin letters and numerals.
A conversation as it runs in Lebanon
An illustration written in the Arabizi Lebanese customers type, the way a customer there writes and the agent answers — not a real customer's conversation.
Hi, how much is this bag? Is there another colour?
Hi! The bag is $35, in black and beige. Which colour?
Beige — and delivery to Jounieh?
Sure, delivery to Jounieh is $4, cash on delivery or Whish. Send your name, address and number and we confirm the order.
And the mistake to avoid
A price in pounds in the reply and in dollars in the post, so the customer asks twice and then leaves. Fix one currency in the agent's information, and make the confirmation before delivery carry the amount in the same currency they will pay at the door.
By your sector
The problem changes completely with what you do — a clinic books appointments and is forbidden from giving medical advice, a store checks live stock and confirms an order.
Frequently asked
Does the bot understand a message mixing Arabic, French and English?
Yes. The agent is a language model that reads «قدّيش حقّو؟», «Bonjour» and «thanks» in one sentence, and answers in the style and language you set in its instructions. On WhatsApp it reads the +961 code and starts in Levantine unless the customer writes otherwise.
And if the customer writes Arabic in Latin letters?
The agent reads Arabic written in Latin letters and numerals, such as «2adde?» and «baddi», the way many Lebanese type it, and answers in Arabic or the style you choose. Test it on ten real messages from your customers before opening it to everyone.
What does a WhatsApp API message to a Lebanese number cost?
A utility or authentication message to a Lebanese number is $0.0091, and a marketing message $0.0392, both from Meta's official card effective 1 October 2026. The price follows the recipient's dialling code, not the merchant's country; replying to whoever wrote first is free for the first 1,000 replies per number each month, then billed at the utility rate. Meta's fees are paid to Meta on your own account, with no markup from us.
How do I pay the subscription from Lebanon?
Prices are shown to a visitor from Lebanon in US dollars and paid by international bank card (Visa or Mastercard). If you have no card that pays in dollars, message us before subscribing and pay nothing until we agree on a way. Meta's WhatsApp fees are separate from the subscription and need a payment method Meta accepts on your own Meta account.
Where to go next
Try it on your Lebanon number
Connect your number or page and watch it answer your real customers before you pay anything.