WhatsApp chatbot for Mauritania — in Arabic and Hassaniya, with confirmation before delivery
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Why this page is different
In Mauritania customers write in Hassaniya, which most Mauritanians speak — so a bot you test with a Standard Arabic sentence of your own has not been tested yet.
In Mauritania the customer arrives from TikTok and Facebook and finishes on WhatsApp, writes Hassaniya rather than Standard Arabic, and pays from wallets such as Bankily. The agent reads their message and answers in the style you choose, and confirms the order and the amount in ouguiya before delivery.
What you get in Mauritania
- Reads the customer's Arabic in their own dialect and answers in the style you choose
- Confirmation before delivery: the item, the city and the amount in ouguiya
- WhatsApp, Facebook and Instagram in one shared inbox
- Answers from the files and prices you give it instead of guessing
- A full mobile app to manage replies from anywhere
The WhatsApp Cloud API does not restrict a number's country. The two real conditions are that the number is not active on the WhatsApp app when you register it, and that you hold a Meta Business Manager account. The detail is in our Cloud API explainer.
How the market works in Mauritania
TikTok then Facebook are the two biggest platforms in Mauritania, Hassaniya is most people's everyday language, and French is present in administration and business. Electronic payment runs through wallets such as Bankily, Masrvi and Sedad, and prices are in the new ouguiya since its 2018 redenomination.
A conversation as it runs in Mauritania
An illustration written in the French many customers write in, the way a customer there writes and the agent answers — not a real customer's conversation.
Bonjour, le prix de la robe noire svp ?
Bonjour ! La robe noire est à 1 200 MRU. Paiement à la livraison ou par Bankily. Vous êtes à Nouakchott ?
Oui, Tevragh Zeina
Parfait. Envoyez-moi votre nom et votre numéro, je confirme la commande.
And the mistake to avoid
Judging the bot on a Standard Arabic sentence you wrote yourself. Test it on ten real messages from your customers as they wrote them in Hassaniya, and adjust the reply style in its instructions before opening it to everyone.
By your sector
The problem changes completely with what you do — a clinic books appointments and is forbidden from giving medical advice, a store checks live stock and confirms an order.
Frequently asked
Does the bot understand Hassaniya?
The agent understands Arabic messages in their dialects, Hassaniya as people type it included, and answers in the style you set. Because Hassaniya is less present in the models' data than the eastern dialects, we recommend testing it on your customers' real messages before relying on it. The +222 code sets no default dialect, so the agent reads the customer's dialect from their words.
What does a WhatsApp API message to a Mauritanian number cost?
A utility or authentication message to a Mauritanian number is $0.0040, and a marketing message $0.0225, both from Meta's official card effective 1 October 2026. The price follows the recipient's dialling code, not the merchant's country; replying to whoever wrote first is free for the first 1,000 replies per number each month, then billed at the utility rate. Meta's fees are paid to Meta on your own account, with no markup from us.
How do I pay the subscription from Mauritania?
Prices are shown to a visitor from Mauritania in US dollars and paid by international bank card (Visa or Mastercard). If you have no card that pays in dollars, message us before subscribing and pay nothing until we agree on a way. Meta's WhatsApp fees are separate from the subscription and need a payment method Meta accepts on your own Meta account.
Where to go next
Try it on your Mauritania number
Connect your number or page and watch it answer your real customers before you pay anything.