One platform, a different market habit in each country

Saudi Arabiathe market this page was built for

+966 the currency you are billed in

A Saudi store runs on Salla or Zid, the customer asks on WhatsApp in dialect and pays with mada or Tabby — and a bot translated from English fails at all three.

• Reads your products from your file or store link
• Replies in Saudi dialect, not a translation
• Prices and payment in Saudi riyals
• Confirms the order before dispatch

The Saudi page

the UAE

+971 the currency you are billed in $

A customer in Dubai may write to you in English in the morning and Arabic at night — and a bot that answers in one language loses half of them.

• Answers in the language of the message itself — Gulf Arabic or English
• A +971 number is accepted on the Cloud API like any other
• Shopify, WooCommerce and Easy Orders for stores
• Instagram, Messenger and TikTok in the same inbox

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Kuwait

+965 the currency you are billed in $

In Kuwait a customer does not open a website — they comment "how much?" under the post. A platform that cannot answer the comment has lost the sale before it started.

• Automatic replies to Instagram and Facebook comments, moved into a DM
• One private reply per comment — no nagging, no repeats
• Finishes the order on WhatsApp in the same inbox
• A +965 number is accepted on the Cloud API

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Qatar

+974 the currency you are billed in $

When you have fewer customers and each is worth more, an enquiry nobody answered at night is not a number in a report — it is a lost sale.

• Instant 24-hour answers on WhatsApp and Instagram
• Fast handover to a person, with a written reason when the bot does not know
• A +974 number is accepted on the Cloud API
• Arabic and English in the same conversation

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Bahrain

+973 the currency you are billed in $

When delivery is same-day, two hours without a reply is not slowness — it is a whole day gone.

• A reply in the language of the customer's message — Arabic or English inside one conversation
• A +973 number is accepted on the Cloud API
• Appointment booking with a reminder a day and an hour before
• Instant 24-hour answers on WhatsApp and Instagram

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Oman

+968 the currency you are billed in $

Shipping from Muscat to Salalah, an unconfirmed order does not cost you one delivery — it costs two and the distance between them.

• A confirmation before dispatch: the address, the amount and one question
• A +968 number is accepted on the Cloud API
• Understands spoken Arabic and voice notes
• Instant 24-hour answers on WhatsApp and Instagram

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Egypt

+20 the currency you are billed in EGP

An unconfirmed order ships and comes back — you pay the courier twice and your stock was locked up for a week.

• One confirmation before dispatch: the order, the address, the amount and one question
• Abandoned-cart recovery with three messages on your timing
• Understands Egyptian dialect and voice notes
• Shopify, WooCommerce and Easy Orders

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Jordan

+962 the currency you are billed in $

The order arrives as an Instagram message, ships to Amman cash-on-delivery, and comes back because nobody confirmed it.

• One confirmation before dispatch: the item, the address, the amount in dinars and one question
• Understands the customer's Levantine message and answers in the style you choose
• WhatsApp, Instagram and Messenger in one shared inbox
• Shopify and WooCommerce — Salla and Zid by agreement with each platform

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Iraq

+964 the currency you are billed in $

The order arrives as an Instagram message in Iraqi Arabic, ships cash-on-delivery to another governorate, and comes back because nobody confirmed it.

• One confirmation before delivery: the item, the governorate, the area and the amount in dinars
• Understands the customer's Iraqi message and answers in the style you choose
• WhatsApp, Instagram and Messenger in one shared inbox
• Shopify and WooCommerce connected, a Google Sheet for any other store

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Syria

+963 the currency you are billed in $

In Syria a customer asks «قدّيش؟» (how much?) under a Facebook post before thinking of any website — and the page that answers hours later has lost them to one that answered in a minute.

• Answers Facebook and Instagram comments and opens a DM from them automatically
• Understands the customer's Levantine message and answers in the style you choose
• Confirmation before delivery: the item, the governorate, the address and the amount
• Messenger and Instagram in one shared inbox

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Lebanon

+961 the currency you are billed in $

In Lebanon one customer message may carry three languages on a single line — and a bot that understands only one of them answers a third of the question.

• Understands Arabic, French and English together and answers in the style you choose
• Confirmation before delivery: the item, the area and the amount in the currency the customer pays in
• WhatsApp, Instagram and Messenger in one shared inbox
• Shopify and WooCommerce connected, a Google Sheet for any other store

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Palestine

+970 the currency you are billed in $

In Palestine the same order may be paid in shekels, dinars or dollars — and a reply that does not name the currency opens a second question before the first is closed.

• Understands the customer's Palestinian Arabic and answers in the style you choose
• Confirmation before delivery: the item, the area, the amount and the currency
• Answers Facebook comments and opens a DM from them automatically
• WhatsApp, Messenger and Instagram in one shared inbox

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Morocco

+212 the currency you are billed in $

The order arrives as an Instagram message in Darija, ships cash-on-delivery to another city, and comes back because nobody confirmed it.

• One confirmation before dispatch: the item, the address, the amount in dirhams and one question
• Understands the customer's Darija or French message and answers in the style you choose
• WhatsApp, Instagram and Messenger in one shared inbox
• Shopify and WooCommerce connected, a Google Sheet for any other store

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Algeria

+213 the currency you are billed in $

The order arrives as a Facebook comment, ships cash-on-delivery to a distant wilaya, and comes back with both legs paid because nobody confirmed it.

• One confirmation before delivery: the item, the wilaya, the commune and the amount in dinars
• Understands the customer's Algerian Darija or French message and answers in the style you choose
• WhatsApp, Instagram and Messenger in one shared inbox
• Shopify and WooCommerce connected, a Google Sheet for any other store

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Tunisia

+216 the currency you are billed in $

«فمّا مقاس L؟ c’est combien؟» is an ordinary Tunisian message in two languages — and the order after it is paid on delivery most of the time.

• Understands Tunisian, French or a mix of both and answers in the style you choose
• Confirmation before dispatch: the item, the governorate and the amount in dinars
• Answers Facebook comments and opens a DM from them automatically
• Shopify and WooCommerce connected, a Google Sheet for any other store

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Libya

+218 the currency you are billed in $

In Libya nearly everyone online is on Facebook — so the «قدّاش؟» comment under your post is your real shop front.

• Answers Facebook comments and opens a DM from them automatically
• Understands the customer's Libyan Arabic and answers in the style you choose
• Confirmation before delivery: the item, the city, the amount and the way of paying
• WhatsApp, Messenger and Instagram in one shared inbox

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Mauritania

+222 the currency you are billed in $

In Mauritania customers write in Hassaniya, which most Mauritanians speak — so a bot you test with a Standard Arabic sentence of your own has not been tested yet.

• Reads the customer's Arabic in their own dialect and answers in the style you choose
• Confirmation before delivery: the item, the city and the amount in ouguiya
• WhatsApp, Facebook and Instagram in one shared inbox
• Answers from the files and prices you give it instead of guessing

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Yemen

+967 the currency you are billed in $

In Yemen the rial has two values — in Sanaa and in Aden — and a reply that writes the price with no city may be right in one and wrong in the other.

• Understands the customer's Yemeni Arabic and answers in the style you choose
• Confirmation before shipping: the item, the governorate, the amount and the currency
• WhatsApp, Facebook and Instagram in one shared inbox
• Answers from the files and prices you give it instead of guessing

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Sudan

+249 the currency you are billed in $

In Sudan a customer sends a Bankak transfer screenshot and asks «وصل؟» (did it arrive?) — and an automatic «yes» before anyone checks the account ships an order that was never paid.

• Understands the customer's Sudanese Arabic and answers in the style you choose
• Collects and confirms the order before dispatch: the item, the city, the amount and the way of paying
• Hands the conversation to a person when a transfer needs checking or a human decision
• WhatsApp, Facebook and Instagram in one shared inbox

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Somalia

+252 the currency you are billed in $

In Somalia most selling is priced in dollars and paid from the phone — so a reply needs a figure in dollars and a way to pay, not "message us for the price".

• Answers in Arabic or English with the price in dollars and the way to pay
• Confirmation before delivery: the item, the city, the amount and the wallet
• Hands the conversation to a person when the customer needs another language or a human decision
• WhatsApp, Facebook and Instagram in one shared inbox

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Djibouti

+253 the currency you are billed in $

In Djibouti the administration writes French, many read Arabic, and most people speak Somali or Afar — so a bot that understands only one language shuts the door on most customers.

• Understands Arabic or French and answers in the customer's language
• Confirmation before delivery: the item, the district, the amount and the way of paying
• Hands the conversation to a person when the customer writes another language or needs a human decision
• WhatsApp, Facebook and Instagram in one shared inbox

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Comoros

+269 the currency you are billed in $

In Comoros French is the language of trade and Comorian the language of home — so the business reply that lands is usually written in French, not Arabic.

• Understands French or Arabic and answers in the customer's language
• Confirmation before delivery: the item, the island, the amount and the way of paying
• Hands the conversation to a person when the customer writes another language
• WhatsApp and Facebook in one shared inbox

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