What is opting out on WhatsApp? And why it protects your number
The ArabyBot teamOfficial Meta partner · written from our own platform dataOn this page 4
The short answer
Opting out is a customer asking to receive no more of your marketing messages, with a tap on a «stop offers» button in the template or WhatsApp's own option. WhatsApp Business policy requires you to honour it at once.
Also asked as: «يعني ايه ايقاف العروض في واتساب» · «ازاي احط زر ايقاف في الرسالة» · «العميل طلب يوقف الرسايل»
Why does Opt-out matter to a seller?
Because a customer who finds no way to stop taps «block» or «report», and those are what lower your number's rating. A visible stop button protects your number more than it costs you.
Opt-out in ArabyBot
Anyone who stopped offers through WhatsApp's own option is skipped by ArabyBot in every later campaign automatically, with the reason recorded. Details in official broadcasting.
Frequently asked questions
Does a stop button cut my sales?
It lets out people who were not going to buy and shields your number from those who would report it; a smaller consenting list earns more.
Does opting out stop order messages?
Opting out covers marketing messages; order and shipping confirmations are utility messages about an existing order.
How does a customer opt back in?
By messaging you and asking for offers again, or with a fresh explicit consent.
Related terms
Try the agent before you pay anything
The agent that will answer your customers is the one answering you now: ask it from the chat button here or on WhatsApp. Your account is free with no credit card, and the free trial on your own number or page is activated after you contact our team on customer-service WhatsApp.