An end-of-year campaign on WhatsApp: clearance, renewal and thanks in ten days — and what keeps it from looking like an ad
An end-of-year plan on WhatsApp for stores, gyms, centres and restaurants: clearance before stocktaking, a renewal reminder that does not nag, a New Year thank-you with no offer, five ready templates, and three mistakes that cost the number.
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The short answer
Three messages in ten days: a "last pieces" clearance on 20 December to those who agreed to offers, a renewal reminder on the 26th to subscribers whose plan ends in January with a "remind me later" button, and an offer-free thank-you on 1 January to everyone who bought during the year. Clearance on the last pieces only, never a blanket discount.
Also asked as: «عروض نهاية السنة على الواتساب» · «رسالة رأس السنة للعملاء» · «ازاي افكر العملا بتجديد الاشتراك» · «تصفية اخر السنة رسالة واتساب»
The last ten days of the year in three messages
| When | The message | To whom | Why |
|---|---|---|---|
| 20 December | "End-of-year clearance from {{1}}: {{2}} on the last pieces until {{3}}" | Those who agreed to offers | Clearance before stocktaking is a real opportunity and reads as one |
| 26 December | "Your subscription ends {{1}} — renew for {{2}} before {{3}}" | Subscribers whose plan ends in January | Renewal before expiry, not after |
| 1 January | "Thank you for a year with us, {{1}} — the {{2}} team" | Those who bought during the year | Thanks without an offer reads as thanks |
Templates ready for approval
{{1}}, end-of-year clearance: {{2}} on the last pieces of {{3}} until {{4}}. Limited quantities, not restocked. Type "clearance" for the list.
{{1}}, your {{2}} subscription ends {{3}}. Renew now for {{4}} before {{5}} and it continues uninterrupted: {{6}}
Thank you, {{1}}, for a year with us. A happy new year from the {{2}} team.
{{1}}, New Year's Eve books early. Reserve before {{2}} — type "book" and we send what is left.
Happy new year. We are closed from {{1}} to {{2}} and back {{3}}. Your order is logged now and ships on the first working day.
What not to do
A discount inside the thank-you: it reads as an ad and gets reported. A third renewal reminder to someone who did not answer: a block and a report. Clearance on everything: a blanket December discount reads as desperation, not opportunity — clearance on the last pieces only.
Frequently asked questions
When do I start the end-of-year campaign?
On 20 December for clearance, on the 26th for subscription renewals, and on 1 January a thank-you with no offer. Before the 20th it drowns among late White Friday campaigns; after 5 January the season is over.
Is an end-of-year message billed?
If you start it, it is a marketing template at the recipient's country rate on your Meta account; a utility message is $0.0036 to an Egyptian number and $0.0107 to a Saudi one in our measurement, and marketing is dearer. A thank-you with no offer is still marketing at Meta.
How does clearance differ from White Friday?
White Friday discounts the best sellers to attract new customers; clearance discounts what you want out of the warehouse before stocktaking, for your own customers. The message says so plainly — "last pieces" — so it reads as an opportunity, not an ad.
How do I remind about renewal without nagging?
One message with the expiry date, the renewal price, the payment link and a "remind me later" button. Whoever taps it is reminded once more at the time they chose; whoever does not answer is not messaged a third time.
My shop closes on New Year — what does the bot answer?
From the knowledge base: closing and reopening dates, the last order before them and when post-holiday orders ship. It answers "open on New Year?" a hundred times with the same answer and never invents a date.
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