WhatsApp bot for car service centres in the UAE — booking in two languages

What is different about service centres in the UAE specifically

The same sector in another country is another problem. These are the differences that actually change the setup — not the country name in the title:

1. Renewing a car's registration needs a passed test: «prepare for the test» is a service the bot books at its price
2. Two languages every day: the bot answers in the customer's language
3. Summer heat: battery and air conditioning are the top requests, booked by the bot at their prices
4. Prices in dirhams with 5% VAT as your list shows

And the steps the bot walks through

1. Answers fixed prices and slots

   Oil change, filters, tyres, periodic inspection — at the price you wrote per category, and the branch's open slots.

2. Books and collects what the technician needs

   Make, model, mileage and a photo of the fault or the last invoice, then holds the slot and sends the confirmation.

3. Reports status instead of calls

   At intake: "received, inspection within the hour". When ready: "ready, invoice attached". One tap per message from the dashboard.

4. Reminds about the next service

   After the months or kilometres you set, a reminder for the next service with a direct booking offer.

And what it costs

Two numbers: the platform subscription and Meta's per-message fees. And across our 21,667 conversations measured before October 2026, 71% cost nothing — a service conversation the customer starts was free without limit (since 1 October 2026, free for the first 1,000 replies per number each month), and one arriving from an ad is free.

Work out both in the cost calculator · and WhatsApp pricing in the UAE in full

Questions from people in your position

Where to go next

• Car service centres — the sector in full, without a market
• UAE — the market in full, without a sector
• Real estate · Saudi Arabia
• Restaurants · Egypt
• Restaurants · Saudi Arabia