WhatsApp bot for cosmetics stores in Egypt — authenticity, shades and cash on delivery
The ArabyBot teamOfficial Meta partner · written from our own platform data
On this page 4
The short answer
"Is this original?" is every customer's first question, "does this shade suit me?" comes with a selfie, and "is this cream for acne?" is a medical question — and a cash-on-delivery order comes back if the shade is wrong.
"Is it original?" is answered from what your file says about origin and the distributor, shades with photos from your catalogue in pounds, fit from the product's specs not a diagnosis, and confirmation before shipping to the governorates — in Egyptian, and the bot hands any skin complaint to a person and discounts nothing.
Also asked as: «عايز بوت لمتجر الميك اب» · «بوت يرد ده اصلي» · «بوت واتساب مستحضرات تجميل مصر» · «الدرجة المناسبة للبشرة واتساب»
ArabyBot Store is an Arabic online store with ready templates, cash on delivery, gateways in your name and couriers — and the same agent sells from its products on WhatsApp, Messenger and Instagram and confirms the order inside the chat.
ArabyBot is the only bot in the Arab market with its own store platform: the bot and the store are one system in one account.
What is different about the Egyptian market specifically
The same sector in another country is another problem. These are the differences that actually change the setup — not the country name in the title:
And the steps the bot walks through
- Answers fit from the specs
Skin type, use and ingredients as on the pack, and the difference between two products when asked — with no medical opinion.
- Shows shades with photos
The foundation or lipstick shade chart from your catalogue, what is in stock now, and the closest to a shade the customer named from another brand if you wrote the equivalent.
- Collects and confirms the order
Product, shade, quantity, address and payment method, then button confirmation before shipping — the wrong shade is this sector's dearest return.
- Hands over the medical question
"I have acne, what should I use?" goes to a person with a note to see a specialist; the bot does not answer it.
And what it costs
Two numbers: the platform subscription and Meta's per-conversation fee. And across our 21,667 measured conversations, 71% cost nothing — a service conversation the customer starts is free, and so is one arriving from an ad.
Work out both in the cost calculator · and WhatsApp pricing in Egypt in full
Questions from people in your position
The customer asks "does this cream treat acne?"
The bot says it gives no medical advice, states who the product is written for on its pack, and hands the thread to a person with a note to see a specialist. Fixed behaviour no instruction changes.
What does an order confirmation cost us?
Inside the open window it is free; afterwards a utility template at Meta's Egypt rate. Prices in pounds.
Where to go next
- Cosmetics and skincare — the sector in full, without a market
- Egypt — the market in full, without a sector
- Real estate · Saudi Arabia
- Restaurants · Egypt
- Restaurants · Saudi Arabia
Try the agent before you pay anything
The agent that will answer your customers is the one answering you now: ask it from the chat button here or on WhatsApp. Your account is free with no credit card, and the free trial on your own number or page is activated after you contact our team on customer-service WhatsApp.