WhatsApp bot for dental clinics in Saudi Arabia — booking and reminders in Gulf Arabic

What is different about the Saudi market specifically

The same sector in another country is another problem. These are the differences that actually change the setup — not the country name in the title:

The dental clinic

Do you do clear aligners? And how much is whitening?

Yes ✓ Whitening is SAR 900; clear aligners are priced after a check-up. Shall I book you in?

Insurance: from the clinic’s file

1. Accepted companies
2. Coverage rates as you wrote them
3. Cover for a specific case: at the visit

1. The first questions are about braces and whitening, not fillings: fixed prices and range starts go in the file, the rest is "after examination"
2. Medical insurance is a daily question: the list of accepted companies in the file answers it with no agent
3. The patient writes in Gulf dialect and sends voice — the bot understands both and answers at the same register
4. A line it does not cross: no diagnosis from a photo, no painkiller, no case pricing before an exam — emergencies go to a person at once

And the steps the bot walks through

1. Answers the fixed prices and the hours

   Check-up, cleaning, where braces start, the address, accepted insurance — from your file, in the dialect the patient writes in.

2. Books into a slot that is actually open

   Offers the open slots for the requested dentist, holds the booking and sends the confirmation — and asks for an X-ray photo if your rules say so.

3. Reminds before the visit and frees the slot on a "no"

   A reminder the day before and one question. A cancelled slot is offered to the waiting list instead of being lost.

4. Follows up after the session and books the next

   After a cleaning or a braces adjustment, the aftercare instructions you wrote, then a reminder for the next session when it is due.

The dental clinic

0:14

Got your voice note 👍 Tomorrow we have 10:00 am or 4:00 pm — which suits you?

Understands voice and Gulf dialect, answers in kind

And what it costs

Two numbers: the platform subscription and Meta's per-conversation fee. And across our 21,667 measured conversations, 71% cost nothing — a service conversation the customer starts is free, and so is one arriving from an ad.

Work out both in the cost calculator · and WhatsApp pricing in Saudi Arabia in full

Questions from people in your position

Where to go next

• Dental clinics — the sector in full, without a market
• Saudi Arabia — the market in full, without a sector
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• Restaurants · Saudi Arabia