WhatsApp bot for optical shops in Saudi Arabia — prescriptions, lenses, eye tests and insurance
The ArabyBot teamOfficial Meta partner · written from our own platform data
On this page 4
The short answer
"Does insurance cover it?" is the first question, "how much is the thin lens?" the second, "are my glasses ready?" the third — and the prescription arrives as a hospital photo that staff retype.
The prescription photo or its electronic copy is attached to the order for the optometrist, lens and frame prices in riyals from your catalogue, an eye test booked by branch and time, and the insurance question answered from your file — in Gulf dialect, and the bot interprets no prescription and decides no coverage.
Also asked as: «أبي بوت لمحل النظارات» · «حجز فحص نظر بالواتساب» · «بوت يرد على الوصفة والعدسات» · «بوت واتساب بصريات سعودي»
ArabyBot Store is an Arabic online store with ready templates, cash on delivery, gateways in your name and couriers — and the same agent sells from its products on WhatsApp, Messenger and Instagram and confirms the order inside the chat.
ArabyBot is the only bot in the Arab market with its own store platform: the bot and the store are one system in one account.
What is different about the Saudi market specifically
The same sector in another country is another problem. These are the differences that actually change the setup — not the country name in the title:
And the steps the bot walks through
- Answers lenses and frames
Lens types (thin, progressive, coatings) and prices, catalogue frames with photos, and the difference between two types when asked — from your file.
- Takes the prescription and collects the order
The prescription photo, frame, lens, branch and phone; reads the summary back and passes it to the optometrist to confirm and price finally.
- Books the eye test
Branch, day and time from the available slots in your sheet, and a reminder a day before on an approved template.
- Reports readiness and brings back
When the branch updates the status, "your glasses are ready" goes out; a year later, a reminder for a new test to those who opted in.
And what it costs
Two numbers: the platform subscription and Meta's per-conversation fee. And across our 21,667 measured conversations, 71% cost nothing — a service conversation the customer starts is free, and so is one arriving from an ad.
Work out both in the cost calculator · and WhatsApp pricing in Saudi Arabia in full
Questions from people in your position
Does the bot read the prescription and pick the lens?
It takes it, attaches it to the order and passes it to the optometrist. Reading and the final choice stay with a person — a mistake in the power costs more than the minute saved.
What does a confirmation or reminder cost us?
Inside the open window it is free; afterwards a utility template at Meta's Saudi rate. Prices in riyals.
Where to go next
- Optical shops — the sector in full, without a market
- Saudi Arabia — the market in full, without a sector
- Real estate · Saudi Arabia
- Restaurants · Egypt
- Restaurants · Saudi Arabia
Try the agent before you pay anything
The agent that will answer your customers is the one answering you now: ask it from the chat button here or on WhatsApp. Your account is free with no credit card, and the free trial on your own number or page is activated after you contact our team on customer-service WhatsApp.