WhatsApp bot for perfume and oud shops in Saudi Arabia — suggesting by taste, gifting and the Eid seasons
The ArabyBot teamOfficial Meta partner · written from our own platform data
On this page 4
The short answer
"I want a scent like …", "how long does it last?" and "is it a good gift?" are questions of taste that each need a salesperson who knows the shelf; both Eids and Ramadan pack them into two weeks, and oud oil is asked for by the tola and grade.
The customer describes their taste and the bot suggests from your catalogue by your written notes (family, longevity, occasion), answers availability, sizes and the price in riyals, collects the gift order with wrapping and card, and recognises a scent from a photo — in Gulf dialect, and the bot grades no oud and discounts nothing.
Also asked as: «أبي بوت لمحل العطور» · «بوت يقترح عطر حسب الذوق» · «بوت واتساب عود وعطور» · «هدايا العطور عبر واتساب»
ArabyBot Store is an Arabic online store with ready templates, cash on delivery, gateways in your name and couriers — and the same agent sells from its products on WhatsApp, Messenger and Instagram and confirms the order inside the chat.
ArabyBot is the only bot in the Arab market with its own store platform: the bot and the store are one system in one account.
What a store selling perfume needs, specifically: an online store for perfume.
What is different about the Saudi market specifically
The same sector in another country is another problem. These are the differences that actually change the setup — not the country name in the title:
And the steps the bot walks through
- Suggests by taste
"Woody, heavy, for winter" → three suggestions from your catalogue by your notes: family, longevity, occasion and price, with the bottle's photo.
- Answers availability and sizes
50 or 100 ml, the tester, original box or decant, and when what ran out returns — from your catalogue or connected store.
- Collects the gift order
Scent, size, wrapping, card text, recipient address, delivery time and phone, then confirmation before shipping.
- Reminds and brings back
After the interval you set from the last order: "running low?" on an approved template to those who opted in, and the season campaign to the "customer" label.
And what it costs
Two numbers: the platform subscription and Meta's per-message fees. And across our 21,667 conversations measured before October 2026, 71% cost nothing — a service conversation the customer starts was free without limit (since 1 October 2026, free for the first 1,000 replies per number each month), and one arriving from an ad is free.
Work out both in the cost calculator · and WhatsApp pricing in Saudi Arabia in full
Questions from people in your position
Does the bot suggest an alternative to another brand's scent?
If you wrote the equivalent in your file ("similar to X in family") it quotes your text. Otherwise it asks about taste (family, longevity, occasion) and suggests from your catalogue by your notes — it invents no comparison.
What does an order confirmation cost us?
A utility template at Meta's Saudi rate, inside the open window or outside it since 1 October 2026. Prices in riyals.
Where to go next
- Perfumes and oud — the sector in full, without a market
- Saudi Arabia — the market in full, without a sector
- Real estate · Saudi Arabia
- Restaurants · Egypt
- Restaurants · Saudi Arabia
Try the agent before you pay anything
The agent that will answer your customers is the one answering you now: ask it from the chat button here or on WhatsApp. Your account is free with no credit card, and the free trial on your own number or page is activated after you contact our team on customer-service WhatsApp.