WhatsApp bot for Umrah campaigns and travel agencies in Saudi Arabia — packages, booking and reminders
The short answer
In the single week before Ramadan more messages arrive than a team answers in a month, and the serious buyer who sent the family's IDs waits behind a hundred "how much is the package?".
Before Ramadan and in Hajj season, hundreds of package messages land in a single day. The bot answers what the package includes from your file, collects pilgrims' details and ID photos, and passes the serious to an agent — never confirming a seat or a final price itself.
Also asked as: «أبي بوت لحملة العمرة» · «بوت يرد على حجوزات العمرة بالواتساب» · «بوت واتساب مكتب سفريات سعودي» · «باقات العمرة عبر واتساب»
What is different about the Saudi market specifically
The same sector in another country is another problem. These are the differences that actually change the setup — not the country name in the title:
And the steps the bot walks through
- Shows the packages and what they include
Hotel and its distance, flights, transfers and supervision — from your file, each package with its price and update date.
- Collects the travellers' details
Traveller count and ages, dates and passport photos, reading the summary back for confirmation.
- Passes to the agent to confirm
The completed request reaches the agent on the app to check availability and send the final quote and the payment link.
- Reminds and follows through to the return
Payment due, departure and assembly instructions, a message on arrival, and a question about the trip after the return.
And what it costs
Two numbers: the platform subscription and Meta's per-conversation fee. And across our 21,667 measured conversations, 71% cost nothing — a service conversation the customer starts is free, and so is one arriving from an ad.
Work out both in the cost calculator · and WhatsApp pricing in Saudi Arabia in full
Questions from people in your position
Does the bot confirm the booking and take payment?
No. It collects the details, reads the summary back and passes the request to the agent, who checks availability and sends the final quote and the payment link. Prices in Umrah season move with availability, so an automatic confirmation is a promise that may not be kept — and we do not build what promises what we cannot guarantee.
We get thousands of messages before Ramadan — is that billed?
Replying to whoever wrote to you is free at Meta with no cap in the plan, so the bot answers everyone at once. Reminders you start (payment, departure) are utility templates at Meta's Saudi rate on your own account. Prices in riyals.
Where to go next
- Travel and Umrah agencies — the sector in full, without a market
- Saudi Arabia — the market in full, without a sector
- Real estate · Saudi Arabia
- Restaurants · Egypt
- Restaurants · Saudi Arabia
Try the agent before you pay anything
The agent that will answer your customers is the one answering you now: ask it from the chat button here or on WhatsApp. Your account is free with no credit card, and the free trial on your own number or page is activated after you contact our team on customer-service WhatsApp.