WhatsApp bot for travel and Umrah agencies — packages, booking and trip updates
The ArabyBot teamOfficial Meta partner · written from our own platform dataOn this page 6
The problem, and the answer
Before Ramadan hundreds of Umrah-package messages land in a single day, and the agent sends the same schedule and the same photo until the serious buyer is lost among the askers.
Umrah and trip packages, their prices and inclusions from your file, traveller details and passport photos collected, and payment and departure reminders — and the bot confirms no booking or final price until a staff member has checked.
Also asked as: «بوت واتساب لشركة سياحة» · «بوت يرد على حجوزات العمرة» · «أبي بوت لحملة العمرة» · «بوت واتساب لمكتب سفريات» · «chatbot travel agency» · «AI travel chatbot» · «مساعد سياحي AI»
How it actually works
- Shows the packages and what they include
Hotel and its distance, flights, transfers and supervision — from your file, each package with its price and update date.
- Collects the travellers' details
Traveller count and ages, dates and passport photos, reading the summary back for confirmation.
- Passes to the agent to confirm
The completed request reaches the agent on the app to check availability and send the final quote and the payment link.
- Reminds and follows through to the return
Payment due, departure and assembly instructions, a message on arrival, and a question about the trip after the return.
You upload your prices, your hours and your terms, and the agent answers from them. If an answer is not in your files it says so and hands over to a person — it does not invent one. That is not an optional setting, it is how it works.
And what the bot will not do here
The bot confirms no booking, guarantees no seat and no final price: prices move with availability, so it quotes the package price as in your file, with its date and says confirmation follows a staff check. On visas and official requirements it answers only with what you wrote, and hands over everything else.
And the number worth measuring
The number that matters here is the enquirer who completed their details: whoever sent the traveller count, the dates and the passport photos is the serious customer, and your agent should start the day with them, not with a hundred "how much is the package?". The bot sorts that difference before the agent arrives.
Not only WhatsApp
The same agent answers on Instagram, Messenger, Facebook comments and TikTok, in the same inbox. The customer who commented on a post and the one who sent a message are the same person — and you see them that way.
Frequently asked
Thousands of messages before Ramadan — can it cope?
Replying to whoever wrote to you has no cap at Meta and none in our plan, so the bot answers everyone at once and collects details, and the agent arrives to a sorted list: those who completed their details first. Messages you start (reminders) go on an approved template at Meta's rate for the country.
Does it answer visa and requirement questions?
Only with what you wrote: the documents required and the issuing time as you know them. Anything changed or unwritten gets "I will ask the agent" and a hand-off — it never improvises an official requirement.
Where to go next
Try the agent before you pay anything
The agent that will answer your customers is the one answering you now: ask it from the chat button here or on WhatsApp. Your account is free with no credit card, and the free trial on your own number or page is activated after you contact our team on customer-service WhatsApp.