Privacy Policy
Last updated: 2026-06-02
At ArabyBot we take your privacy extremely seriously. This policy explains what data we collect, why we collect it, and how we protect it. By using ArabyBot you agree to this policy.
1. Data we collect
- Account data (name, email, phone, company).
- Payment data (handled by gateway — we don't store cards).
- Conversation content you choose to send via our platform.
- Operational logs (IP, browser, session times) for security and diagnostics.
2. How we use data
- Operating our services and sending messages on your behalf.
- Billing and support.
- Improving the platform (aggregated, anonymized).
- Legal compliance when required.
3. Data sharing
We never sell your data. We only share with: (a) trusted service providers (Meta, AWS, Cloudflare) bound by DPAs, (b) authorities under valid legal process.
4. Data retention
We retain your data for the lifetime of your account + 90 days post-cancellation. Request immediate deletion at support@arabybot.com.
5. Your rights (GDPR)
You have rights to: access, rectification, deletion, portability, and to object to processing. Contact us to exercise any right.
6. Security
SSL 256-bit, encryption in transit and at rest, per-tenant isolation, daily backups, periodic security reviews.
7. Contact
Privacy questions? Write to support@arabybot.com.