An online store for selling cosmetics
The ArabyBot teamOfficial Meta partner · written from our own platform dataOn this page 7
The short answer
A cosmetics store earns trust with details: a real photo of every shade without filters, written specs for origin, expiry date and suitable skin type, verified reviews from customers who actually bought, and a WhatsApp alert for whoever is waiting on a sold-out shade. Daily skincare suits bundles and subscriptions. ArabyBot Store covers all of it, and the AI seller answers «does it suit oily skin?» from the specs you wrote, not from imagination.
What a cosmetics store needs, and how ArabyBot Store covers it
Each shade is a variant with its own photo, price and stock, so one shade can sell out while the others stay available.
Details ‹Up to twenty specs per product, shown on its page and read by the AI seller: country of origin, expiry date, skin type and ingredients.
Reviews from customers who actually bought, carrying a «verified purchase» badge, which you approve or hide and answer; they convince a hesitant buyer most.
Details ‹Whoever leaves her number on a sold-out shade gets one WhatsApp message when it returns.
Details ‹A three-piece routine at a bundle price, and a subscription that reorders the product that runs out each month.
Details ‹Selling cosmetics on WhatsApp: the AI seller answers from your products
The commonest questions before buying a cosmetic are about skin and authenticity. The AI seller answers from the product's specs:
Hello, does the moisturiser suit oily skin? Is it original?
Hello. According to its specs it is a light oil-free formula for oily and combination skin, made in Korea, expiring in 2028. It is SAR 120.
Is there a matching cleanser?
Yes, the cleanser, cream and toner together at a bundle price of SAR 290 instead of 330. Send your name and address to record the order.
An illustration. The AI seller reads prices, sizes and stock from your store at the moment of the question and records the order inside the chat. How the AI seller works.
Payment and shipping for a cosmetics store
Liquids and glass need packing that protects them from breakage and heat, and good packing is cheaper than a broken return. Confirming cash-on-delivery orders on WhatsApp cuts refusals at the door, and in Saudi Arabia and the UAE Tabby and Tamara suit large orders.
In Egypt
Cash on delivery with a fee and a ceiling you set, Kashier and Paymob for cards and wallets, bank instalments through Kashier, and transfer, InstaPay or Vodafone Cash with a receipt. Shipping with an automatic waybill and tracking through Bosta, Aramex, J&T, Mylerz, ShipBlu and others.
In Saudi Arabia and the Gulf
Cash on delivery, Moyasar and Tap for mada, cards and Apple Pay, Tabby and Tamara for instalments, and bank transfer with a receipt. Shipping with an automatic waybill and tracking through SMSA, Aymakan, RedBox, J&T, Naqel and OTO, and Aramex across the Gulf.
Every gateway and courier runs on your own contract and account, and the money reaches you directly. Details in payment gateways and couriers.
Mistakes that cost a cosmetics store
- Shade photos with filters
A shade that arrives different from the photo comes back as a return and a bad review.
- Describing the product as a treatment
Words such as «treats» and «cures» get ads rejected and break the authorities' requirements.
- No expiry date
The first thing a buyer asks; write it in the specs before you are asked.
Frequently asked questions
Do I need a licence to sell cosmetics online?
Each country has its own requirements for registering and selling cosmetics; check with the competent authority in your country before you start.
Should I sell small samples?
Yes if your supplier offers them; a low-priced sample removes hesitation and shows as a variant of the same product.
Does the bot reply in the customer's dialect?
Yes if you choose the dialect.
In more depth
Stores for other products
Your store and the bot that sells from it — in one account
One account for the store and the bot, with a trial before you pay.