An online store for gold and jewellery
The ArabyBot teamOfficial Meta partner · written from our own platform dataOn this page 7
- What a gold and jewellery store needs, and how ArabyBot Store covers it
- Selling gold and jewellery on WhatsApp: the AI seller answers from your products
- Payment and shipping for a gold and jewellery store
- Mistakes that cost a gold and jewellery store
- Frequently asked questions
- In more depth
- Stores for other products
The short answer
A gold piece's price moves with the gram price every day, so a fixed price written a week ago does not fit it. Pieces that follow the gram are shown «price on request» with their weight and carat: the shopper asks and the request reaches you, while silver and accessories sell at a fixed price with a direct order. ArabyBot Store holds both in one store, and the AI seller answers weight, carat and availability.
What a gold and jewellery store needs, and how ArabyBot Store covers it
The product shows without a price and with a button to ask for it; the request reaches you and you reply with the day's price. The store has no automatic link to the gram price, which is why «price on request» is the honest choice.
Put weight, carat and making charge in the description, and the AI seller answers from them.
Size is an option with its own stock, and a ring size chart is attached to the category.
Details ‹Cards and wallets through Kashier and Paymob in Egypt, mada and Apple Pay through Moyasar and Tap in Saudi Arabia, and a ceiling on cash on delivery.
Details ‹A code with a balance the recipient spends on part or all of an order — a good gift when the size is unknown.
Selling gold and jewellery on WhatsApp: the AI seller answers from your products
Anyone buying gold online asks about weight and today's price first. The AI seller answers weight and carat, and passes the price request to you:
How much does the 21-carat ring weigh, and what is its price today?
It weighs 4.2 g at 21 carat, in sizes 16 to 19. Its price follows today's gram price, and I have logged your request so the store sends you the price within minutes.
Do you have silver sets?
Yes, a 925 silver set for EGP 1,200, which you can order right now.
An illustration. The AI seller reads prices, sizes and stock from your store at the moment of the question and records the order inside the chat. How the AI seller works.
Payment and shipping for a gold and jewellery store
An expensive piece needs insured shipping and confirmation before it leaves; so make online payment the default for gold, keep capped cash on delivery for accessories, or offer pickup from your shop.
In Egypt
Cash on delivery with a fee and a ceiling you set, Kashier and Paymob for cards and wallets, bank instalments through Kashier, and transfer, InstaPay or Vodafone Cash with a receipt. Shipping with an automatic waybill and tracking through Bosta, Aramex, J&T, Mylerz, ShipBlu and others.
In Saudi Arabia and the Gulf
Cash on delivery, Moyasar and Tap for mada, cards and Apple Pay, Tabby and Tamara for instalments, and bank transfer with a receipt. Shipping with an automatic waybill and tracking through SMSA, Aymakan, RedBox, J&T, Naqel and OTO, and Aramex across the Gulf.
Every gateway and courier runs on your own contract and account, and the money reaches you directly. Details in payment gateways and couriers.
Mistakes that cost a gold and jewellery store
- A fixed price on a piece that follows the gram
If the gram rises you sell at a loss; if it falls your price looks high. Price on request solves both.
- Photos with no sense of scale
A ring in a photo looks bigger than it is. A photo on the hand or beside a ruler prevents disappointment on delivery.
- Cash on delivery on expensive pieces
A refusal at the door on an expensive piece is a big risk; make it online payment or shop pickup.
Frequently asked questions
Does the store update the gold price automatically?
No; there is no automatic link to the gram price. That is why we suggest price on request for what follows the gram, and fixed prices for silver and accessories.
Can I sell only accessories?
Yes, an accessories store runs on fixed prices, quantity offers and direct orders like any store.
Does the shopper see the piece is available?
Yes, stock is per variant, and a sold-out size closes on its own.
Can shoppers collect from the shop?
Yes, pickup from your branch is an option at checkout.
In more depth
Stores for other products
Your store and the bot that sells from it — in one account
One account for the store and the bot, with a trial before you pay.