An online store for selling shoes
The ArabyBot teamOfficial Meta partner · written from our own platform dataOn this page 7
The short answer
A shoe is chosen by size, and sizes differ between brands; so shoe stores get «does it run true or large?» questions and exchange requests all day. The store needs a chart from size to foot length in centimetres, stock per size and colour, and an exchange the shopper starts from their account. All of it is in ArabyBot Store, and the AI seller answers size questions from the chart.
What a shoe store needs, and how ArabyBot Store covers it
EU size, US size and foot length in centimetres in one chart, attached to the brand or category, so the shopper measures and picks.
Size and colour are options, each variant with its stock and photo; black 42 sells out alone while 43 stays.
Details ‹Within a window you set, the shopper asks for a return on a delivered order; you accept, put stock back, and your reply shows in their account.
A page per brand to browse from — the way most shoe buyers search.
One WhatsApp message to whoever asked for the sold-out size when it returns.
Selling shoe on WhatsApp: the AI seller answers from your products
Half of a shoe store's chats are about size. The AI seller reads the chart and asks for foot length when it needs to:
I wear 42 in most brands — does the running shoe run true to size?
This shoe runs a little small. What is your foot length in centimetres? Its 42 fits 26.5 cm and 43 fits 27 cm.
My foot is 27 cm.
Then 43 suits you better; it is in stock in black and grey at EGP 1,250. Shall I record the order?
An illustration. The AI seller reads prices, sizes and stock from your store at the moment of the question and records the order inside the chat. How the AI seller works.
Payment and shipping for a shoe store
A shoe box is heavier and bulkier than a garment, so price per kilo or per region, and count exchanges before you make shipping free: an exchange means two shipments.
In Egypt
Cash on delivery with a fee and a ceiling you set, Kashier and Paymob for cards and wallets, bank instalments through Kashier, and transfer, InstaPay or Vodafone Cash with a receipt. Shipping with an automatic waybill and tracking through Bosta, Aramex, J&T, Mylerz, ShipBlu and others.
In Saudi Arabia and the Gulf
Cash on delivery, Moyasar and Tap for mada, cards and Apple Pay, Tabby and Tamara for instalments, and bank transfer with a receipt. Shipping with an automatic waybill and tracking through SMSA, Aymakan, RedBox, J&T, Naqel and OTO, and Aramex across the Gulf.
Every gateway and courier runs on your own contract and account, and the money reaches you directly. Details in payment gateways and couriers.
Mistakes that cost a shoe store
- A size number with no foot length
42 is not the same in every brand. The foot length in centimetres is what prevents the exchange.
- Exchanges handled only in messages
A request lost in chats loses the stock with it. Make the exchange a request recorded on the original order.
- Photos without the sole
Shoppers ask about the sole and comfort; a photo of the sole and the side answers before they ask.
Frequently asked questions
Can I sell men's, women's and kids' shoes in one store?
Yes; a category for each, each with its own size chart, and the main menu lists the categories automatically.
Do instalments work for expensive shoes?
Yes; bank instalments through Kashier in Egypt, and Tabby and Tamara in Saudi Arabia and the Gulf.
How do I handle someone ordering two sizes to try?
Your return policy governs it; state who pays return shipping, and you can write it with the return policy tool.
Does my shoe show on Google with its price?
The store prepares for every product the data Google uses to show price, availability and rating, and sends the sitemap itself.
In more depth
Stores for other products
Your store and the bot that sells from it — in one account
One account for the store and the bot, with a trial before you pay.