An online wholesale store
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The short answer
What matters most in a wholesale store is that each customer has their price: the retailer buying by the box sees the wholesale price, and the ordinary shopper sees the usual one. In ArabyBot Store you put wholesale customers in a group by their numbers, so their discount or free shipping applies by itself when a member signs in with their own WhatsApp number; you set a minimum order quantity on each product, add quantity tiers, and make the price «on request» for quantities you negotiate. The AI seller answers «what is a box if I take ten?» from the quantity offers you wrote.
What a wholesale store needs, and how ArabyBot Store covers it
A «wholesale customers» group by their numbers with its discount rate or free shipping, applied by itself when a member signs in with their own WhatsApp number, and nobody else gets it.
Details ‹A «Min quantity per order» box on each product that the customer starts from, and «Max quantity per order» for offers and limited stock.
10 boxes at one price and 20 at a lower price per box, calculated in the cart and in the order the AI seller takes.
Details ‹For quantities you negotiate: the product shows with no price and no cart button, and in their place «ask about the price» opens the store's WhatsApp with the product name.
Bank transfer among the payment methods, and an extra page in the store for wholesale terms: minimum order, preparation time and delivery.
Selling wholesale on WhatsApp: the AI seller answers from your products
The commonest question at a wholesale store is the price for a quantity, and the AI seller works it out from your offers:
Hello, I have a shop — what is a box of green tea if I take ten?
Hello. A box of 24 is SAR 480, and ten boxes are SAR 4,500, which is 450 a box. The minimum order is 5 boxes.
Do you take bank transfer?
Yes, and the order is prepared once the amount arrives. Send the shop's name and address to record the order.
An illustration. The AI seller reads prices, sizes and stock from your store at the moment of the question and records the order inside the chat. How the AI seller works.
Payment and shipping for a wholesale store
Wholesale orders are heavy, so use the per-kilo column in your shipping prices, or «pickup from the branch» for nearby traders. Set a maximum amount for cash on delivery so large orders are paid by transfer, and you never ship boxes that may be refused at the door.
In Egypt
Cash on delivery with a fee and a ceiling you set, Kashier and Paymob for cards and wallets, bank instalments through Kashier, and transfer, InstaPay or Vodafone Cash with a receipt. Shipping with an automatic waybill and tracking through Bosta, Aramex, J&T, Mylerz, ShipBlu and others.
In Saudi Arabia and the Gulf
Cash on delivery, Moyasar and Tap for mada, cards and Apple Pay, Tabby and Tamara for instalments, and bank transfer with a receipt. Shipping with an automatic waybill and tracking through SMSA, Aymakan, RedBox, J&T, Naqel and OTO, and Aramex across the Gulf.
Every gateway and courier runs on your own contract and account, and the money reaches you directly. Details in payment gateways and couriers.
Mistakes that cost a wholesale store
- The wholesale price visible to everyone
Ordinary shoppers order at it, and the retailer who sells higher is upset; keep it for the wholesale group only.
- No minimum quantity
Single-piece orders at near-wholesale prices eat the margin and the shipping cost.
- Cash on delivery for large orders
A large order refused at the door costs you shipping both ways; set a maximum for cash on delivery.
Frequently asked questions
Do non-members see the wholesale price?
No; the group discount applies only to someone who signs in with their own WhatsApp number and is a member.
Can I sell wholesale and retail from the same store?
Yes: make the wholesale pack its own product with a minimum quantity, such as «box of 24», keep the single pack for retail, and the wholesale group's discount for its members only.
Does the bot answer wholesale buyers?
Yes, and it works out quantity tiers from your offers; for prices you negotiate, set the product to «price on request» so the question reaches you.
In more depth
Stores for other products
Your store and the bot that sells from it — in one account
One account for the store and the bot, with a trial before you pay.