ArabyBot vs Zoko — a Zoko alternative for WhatsApp commerce in Arabic
The ArabyBot teamOfficial Meta partner · written from our own platform dataOn this page 8
The short answer
Zoko is a WhatsApp platform for stores, installed from the Shopify App Store, bringing together broadcasts, the catalogue, an inbox and flows, with plans in dollars; the lower plans add a markup on every WhatsApp conversation on top of Meta's fee, and its AI agents are paid add-ons charged per resolution or as a share of the order value. ArabyBot is built for Arab customers: an agent answering in the customer's dialect with replies inside every plan, Meta messages with no markup, cash-on-delivery confirmation, replies to Facebook, Instagram and TikTok comments, and a full store in the same account.
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1. What Zoko does well
A comparison that says the alternative is bad is not a comparison, it is an advert. So these are the things it genuinely does well — and if one of them is the thing you care most about, take it.
- Installed from the Shopify App Store, with ready essential flows.
- Broadcasts, the catalogue, a site widget and click-to-WhatsApp ads on every plan.
- WhatsApp calling and an API in its plans.
2. The real differences
- Arabic first: an Arabic interface and app, and an agent answering in the customer's dialect and understanding voice notes.
- Comments: ArabyBot replies to Facebook, Instagram and TikTok comments and completes the sale in private.
- Cash on delivery: ArabyBot confirms every order on WhatsApp before shipping. Order confirmation.
- The store: if you have no store, ArabyBot Store lives in the same account with no commission on orders.
ArabyBot
- WhatsApp + Instagram + Messenger + Facebook comments + TikTok in one inbox
- An AI agent that reads your knowledge base and catalogue and answers in dialect
- Shopify · WooCommerce · Easy Orders — Salla and Zid by agreement
- Billing in Egyptian pounds and Saudi riyals through local methods
- A full mobile app — every screen in the system
- Order confirmation, cash on delivery and abandoned-cart recovery
Zoko
- Arabic first: an Arabic interface and app, and an agent answering in the customer's dialect and understanding voice notes.
- Comments: ArabyBot replies to Facebook, Instagram and TikTok comments and completes the sale in private.
- Cash on delivery: ArabyBot confirms every order on WhatsApp before shipping. Order confirmation.
- The store: if you have no store, ArabyBot Store lives in the same account with no commission on orders.
3. When to choose which
| Your situation | The better fit |
|---|---|
| You sell in Egypt or the Gulf and your customers write in dialect | ArabyBot |
| You need Instagram, Facebook and TikTok alongside WhatsApp in one place | ArabyBot |
| You run a Salla, Shopify or WooCommerce store and the bot must know your stock | ArabyBot |
| You run the business from a phone more than a laptop | ArabyBot |
| You need something very specific and have a dev team to build it | Zoko |
4. Who Zoko is for, and who ArabyBot is for
Choose Zoko if your store runs on Shopify and your customers write in English, and you want a WhatsApp platform installed from the Shopify App Store with ready flows.
Choose ArabyBot if your customers are Arabs writing in dialect and paying on delivery, you sell on Instagram, Facebook and TikTok as much as on WhatsApp, and you want AI replies inside the plan rather than an add-on taking a share of your orders.
5. How to compare the two bills without being misled
A markup per conversation or not? Zoko's pricing page adds an amount on every WhatsApp conversation on top of Meta's fee in its lower plans. With us Meta's messages are paid at their price, with no markup.
AI as an add-on or inside the plan? Zoko's agents are add-ons with a monthly fee plus a charge per resolution, and its selling agent takes a share of the order value. Every plan of ours includes monthly AI-agent replies, and we take no share of your orders.
Instagram and flows. Instagram is a monthly add-on at Zoko, and some flows carry a monthly fee each. Add up what you will need before comparing.
6. Moving from Zoko to ArabyBot, step by step
- Export contacts and tags
as a CSV and we import them.
- Turn off two-step verification, then move the number
from «Move a number from another platform»; it keeps its approved name and templates.
- Connect your Shopify store
so the agent reads your products and confirms orders. Connecting Shopify to WhatsApp.
- Run both for two days in parallel
, then switch the old one off.
Frequently asked
Does Zoko support Arabic?
Zoko's pages do not mention Arabic or the Arab market. ArabyBot is built for both: an Arabic interface and an agent answering in Egyptian, Gulf, Levantine or Maghrebi dialect.
What does Zoko cost?
Zoko publishes its prices in dollars on its site and changes them from time to time, so we do not copy them here. Ask about three things: the markup per conversation, the price of Instagram, and the price of its AI agents. Ours, in your currency, are on the pricing page.
My store is on Shopify: does ArabyBot work with it?
Yes; the agent reads your products and stock, and confirms cash-on-delivery orders on WhatsApp, writing the result to the order. Connecting Shopify.
Where to go next
Try it on your own channel before deciding
Connect a number or a page and watch it answer your real customers. No sales call, no contract.