What is an upsell? Selling more and lifting the order value
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The short answer
An upsell offers someone who has decided to buy something that raises the order: a bigger version, more units at a better price, or a complementary product at a special price. Cross-selling is close to it: a different product that complements the purchase.
Also asked as: «يعني ايه upsell» · «upsell معنى» · «ما معنى upselling»
Why does Upsell matter to a seller?
Because lifting the order value is cheaper than winning a new customer: the ad and the shipping are already paid, so every add-on in the same order is extra profit. But the offer must help the buyer, or it becomes a nuisance.
Upsell in ArabyBot
In ArabyBot Store: quantity offers («two for a price»), and a complementary product offered at checkout at a special price, added with one tick.
Frequently asked questions
What is the difference between upsell and cross-sell?
An upsell is a higher version or a bigger quantity of the same product; a cross-sell is another product that complements it.
What is an order bump?
A small product at a special price shown at checkout, added with a tick without leaving the page.
Do upsells raise returns?
If the offer is real and complementary, no; it is the add-on nobody understood that comes back.
Related terms
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