WhatsApp bot for supermarkets and grocery delivery in Egypt — list orders, cash on delivery and areas
The ArabyBot teamOfficial Meta partner · written from our own platform data
On this page 4
The short answer
Orders arrive as lists in every household's handwriting and as fridge photos, staff retype and price them and call to ask about substitutes, and in Ramadan demand piles into the hour before iftar.
The customer sends their list in Egyptian as they write it and it becomes an order at your catalogue prices, the substitute for what ran out, delivery and the minimum by area, cash on delivery or a wallet as you offer it, and confirmation before picking — and the bot sells nothing outside the catalogue and promises no time you did not write.
Also asked as: «عايز بوت للسوبر ماركت» · «طلب البقالة من الواتساب» · «بوت يستقبل قائمة الطلبات» · «بوت واتساب توصيل بقالة مصر»
ArabyBot Store is an Arabic online store with ready templates, cash on delivery, gateways in your name and couriers — and the same agent sells from its products on WhatsApp, Messenger and Instagram and confirms the order inside the chat.
ArabyBot is the only bot in the Arab market with its own store platform: the bot and the store are one system in one account.
What is different about the Egyptian market specifically
The same sector in another country is another problem. These are the differences that actually change the setup — not the country name in the title:
And the steps the bot walks through
- Reads the list as written
"2 large Juhayna milk, a kilo of tomatoes, 3 bread" — matches each line to your catalogue and replies with the order priced line by line, asking about the ambiguous ("which milk size?").
- Offers the substitute for what ran out
An item you marked "out" gets its written substitute offered, and the customer is asked "swap it or drop it?" before picking, not after.
- Works out delivery and confirms
The area from the address, the delivery fee and minimum from your table, the slot from the available slots, then button confirmation before picking.
- Repeats the weekly order
"Same as last week's order?" to those who opted in, on an approved template on their usual day — the old list shown for them to edit in one reply.
And what it costs
Two numbers: the platform subscription and Meta's per-conversation fee. And across our 21,667 measured conversations, 71% cost nothing — a service conversation the customer starts is free, and so is one arriving from an ad.
Work out both in the cost calculator · and WhatsApp pricing in Egypt in full
Questions from people in your position
Our catalogue has thousands of items and prices change daily
A Google Sheet or a file exported daily from your system that the bot reads. An item not in the sheet is not sold. Google Sheets.
What does an order confirmation cost us?
Inside the open window it is free; afterwards a utility template at Meta's Egypt rate. Prices in pounds.
Where to go next
- Supermarkets and grocery delivery — the sector in full, without a market
- Egypt — the market in full, without a sector
- Real estate · Saudi Arabia
- Restaurants · Egypt
- Restaurants · Saudi Arabia
Try the agent before you pay anything
The agent that will answer your customers is the one answering you now: ask it from the chat button here or on WhatsApp. Your account is free with no credit card, and the free trial on your own number or page is activated after you contact our team on customer-service WhatsApp.