Shopify

Connect Shopify to WhatsApp — carts and orders in Arabic

A direct connection Scoped access, stated Managed from the app

The short answer

A Shopify store with an Arabic WhatsApp bot: live catalogue and stock, cash-on-delivery confirmation and abandoned-cart recovery.

Shopify is the most widespread globally, and common across Egypt and the Gulf.

What it actually does

  • Searches the catalogue and answers with the matching product
  • Confirms before dispatch — the thing that matters most with cash on delivery
  • Three cart follow-ups, stopping the moment they buy
  • Answers in Egyptian or Saudi dialect, depending on your customer
The access it takes

Connected through the ArabyBot app on your store. Catalogue, stock and orders are read directly.

How the connection is made on Shopify

A custom app you install with one approval from the Shopify dashboard. Two things are specific to Shopify: a multi-currency store shows the bot the price of the market your customer is browsing rather than your base price, and abandoned carts reach us from Shopify's own event, so the follow-up starts from a more accurate signal than tracking we build ourselves.

And what it does not do on Shopify

The limits of this platform specifically

The bot does not read Draft Orders, because a draft is not an order until the invoice is sent. Third-party subscription apps on Shopify keep their state with their own provider, so the bot sees neither a renewal nor a cancellation.

And why that matters in your market

Shopify is common in both Egypt and the Gulf, and most of its stores here sell cash on delivery even though the platform is global — which is why confirming an order before dispatch is the item that matters most to an Arabic-speaking merchant, and the one most Shopify stores outside the region never need.

Connecting, in four steps

  1. Create an ArabyBot account

    Free and with no card — you can try it before paying.

  2. Connect a WhatsApp number

    On the official WhatsApp Cloud API, with the number registered under your own business account.

  3. Connect your Shopify store

    Authorise from your store dashboard, and the products and orders become available to the bot immediately.

  4. Turn the agent on and test it

    Ask it yourself from your own number before you open it to customers, and adjust its rules until it answers the way you want.

And you run all of it from your phoneOrders, conversations and campaigns are all in the ArabyBot app on your phone — you see an order and confirm it without being at a laptop.

Other platforms

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Where to go next

By countryEgypt, Saudi Arabia, the UAE, Kuwait, Qatar — each with its own habitBy industryReal estate, clinics, stores, restaurants, salons, educationHonest comparisonsAgainst WATI, respond.io and Twilio — starting with what they do wellThe guidesPricing, bans, the Cloud API, the green tick, PDPLPricingIn pounds, riyals or dollars — set by your country

Connect your Shopify store

Try it against your real products and read the answers before you pay anything.

Start free See pricing