An online store in Saudi Arabia: mada, Tabby and Tamara, SMSA, and the ZATCA invoice
The ArabyBot teamOfficial Meta partner · written from our own platform dataOn this page 8
The short answer
A store in Saudi Arabia needs four local things: payment by mada, Apple Pay and instalments, because cash on delivery is less common there than in Egypt; shipping with Saudi couriers with a waybill and tracking; 15% VAT with a simplified tax invoice carrying a QR code; and a fast reply in dialect. ArabyBot Store covers all of it: Moyasar, Tap, Tabby and Tamara on your own contract, SMSA, Aymakan, RedBox, J&T, Naqel, OTO and Aramex connected automatically, and the AI seller answering on WhatsApp in Gulf Arabic.
Payment for a store in Saudi Arabia
The market's habit: mada and Apple Pay are the commonest, instalments with Tabby and Tamara are widespread, and cash on delivery exists but less than in Egypt. These are the payment routes that work today for a store selling in the currency of Saudi Arabia, all on your own contract and account:
| Route | What the customer pays with |
|---|---|
| Moyasar | mada, card, Apple Pay and STC Pay on Moyasar's page |
| Tap | mada, Apple Pay and cards as enabled on your account |
| Tabby and Tamara | Instalments for the customer, the full amount for you |
| Bank transfer / STC Pay | With a receipt the customer uploads and you check |
| Cash on delivery | With a fee and ceiling you set, withheld from past refusers |
We take no commission on your orders: the money goes from the gateway straight to your account, and you pay the gateway its fee under your contract. ArabyBot Store's plans are monthly: «Start» at 35 SAR or 9 USD, «Pro» at 75 SAR or 19 USD and «Unlimited» at 150 SAR or 39 USD. A year is priced as nine months; there is a 7-day trial before you pay; accounts on a running paid bot plan get 20% off; and no commission is taken on orders. Plans.
Shipping in Saudi Arabia
Couriers connected automatically in Saudi Arabia: SMSA, Aymakan, RedBox, J&T, Naqel, OTO and Aramex. You connect your account with the courier once, and every order gets a «Ship with» button that creates the shipment and prints the waybill, with the order status updating until delivery. For other companies — SPL (Saudi Post), Zajil, Torod and DHL — you type the tracking number on the order and the customer gets the tracking link when the company has a public page. Connecting couriers.
Shipping zones with a rate per zone, a per-kilo rate if you like, and free shipping over an amount you set. Shipping zones.
Tax and invoice in Saudi Arabia
The store starts at 15% VAT, editable in settings, and every order issues a simplified tax invoice with a QR code under ZATCA phase one. Authenticating the store on the Business Platform shows its badge to the customer.
WhatsApp order confirmation and its cost
Every order sends the customer a WhatsApp message to confirm or cancel before it ships, so you do not pay to ship an order that will be refused. The first message is a utility template from your number, which Meta charges in Saudi Arabia about 0.040 SAR per message, as measured from Meta's actual bills. Replies after that go inside the 24-hour window with no Meta fee. WhatsApp order confirmation.
The AI seller in your customer's dialect
The AI seller answers on WhatsApp, Messenger and Instagram in Gulf Arabic, from your store's products, sizes and stock, records the order inside the chat, and hands the conversation to you when needed. How the AI seller works.
Frequently asked questions
Does the store issue a ZATCA invoice?
Yes, a simplified tax invoice with a QR code on every order under phase one. The ZATCA invoice in the store.
Do I need to authenticate the store?
Authentication on the Business Platform gives your store a badge customers trust. The steps are in authenticating an online store in Saudi Arabia.
Does the money pass through ArabyBot?
No; every gateway is on your contract and account, the money reaches you directly, and we take no commission on your orders.
In more depth
An online store in other countries
For Egypt, the create an online store guide; for the other countries: the UAE, Qatar, Morocco. For what your store needs by what you sell: a store for what you sell.
Your store and the bot that sells from it — in one account
One account for the store and the bot, with a trial before you pay.