What is a buyer persona? How to draw one for your store
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The short answer
A persona is a character representing a segment of your customers, written from real data rather than imagination: «Sara, 28, in Riyadh, buys perfume as gifts and always asks about wrapping and same-day delivery». A store usually has two or three.
Also asked as: «بيرسونا يعني ايه» · «persona يعني ايه» · «معنى بيرسونا في التسويق»
Why does Buyer persona matter to a seller?
Because you write the ad, the reply and the offer for one person you know, so the words come out clearer and closer, and you know which objection to answer before it is raised.
Buyer persona in ArabyBot
Build it from your customers' real questions in the inbox and from their orders: what they ask before buying is what matters to them. Then use it for the ad's target audience and in answering customer objections.
Frequently asked questions
What is the difference between a persona and a target audience?
The target audience is ad settings: age, place and interests. The persona is a description of one person who represents them, with their motives and fears.
How many personas does a store need?
Start with one for the people who buy from you most, and add a second when another kind of customer appears with different questions.
Related terms
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