Auto-reply to Facebook and Instagram comments and turn them into AI-answered private chats
The short answer
A "how much?" under your post is the cheapest customer you will get this month — and it is lost in two minutes if nobody answers. The tool runs three loops together: a public reply within seconds, then an automatic private message to the commenter, then an AI agent that carries the conversation and closes the order — on Facebook, Instagram and TikTok.
It also replies to all old comments in one pass, hides the abusive ones, and opens a private chat from a keyword in the comment — the strongest follower-to-customer tool there is.
How the three loops work
- The public reply — under the comment
A keyword or more that you set ("how much", "price", "available?") or the AI reads the meaning. The reply appears under the comment within seconds, so other followers see the page is alive — which alone lifts the post's reach.
- The private message — to the commenter alone
The price, the photo and the order button go privately, not under the post. On Instagram Meta allows one private message per comment, so that one carries everything the customer needs to decide.
- The AI — carries it and sells
From here it is a real conversation: size, colour, shipping to their city, changing the order. The agent reads your knowledge base and products, takes the order details, and hands over to a person if the customer asks for one. How the agent works, in detail.
Replying to all comments with one comment — and the old ones
A post with three hundred "how much" comments cannot be answered by hand. The tool sweeps every old comment and replies in one pass — the same reply, or different ones by keyword — and sends each commenter the private message. Old posts that still draw comments become a source of orders instead of a graveyard of questions.
Hiding abuse and protecting the post
Words you define — an insult, a competitor's number, a strange link — hide the comment instantly so only its author sees it. The rest get answered. Your ad post stays clean for the life of the campaign without anyone sitting and watching it.
The cost
On Facebook and Instagram, the comment reply and the first private message cost nothing at Meta. What you pay is the platform subscription only — from $10 a month — covering Facebook, Instagram, TikTok and WhatsApp together, with no cap on comments or team size.
Frequently asked
Does it reply to old comments or only new ones?
Both. It answers every new comment within seconds, and it can sweep the old comments on your posts and reply to them in one pass — which is what people call "replying to all comments with one comment".
Does it work on Instagram and TikTok or only Facebook?
On Facebook, Instagram and TikTok. The one difference: Instagram allows one private message per comment, so that one carries what actually matters — the price, the link and the next question.
A "how much?" under the post — do I answer publicly or privately?
Privately — and that is exactly what the tool does: a short public reply ("sent you the details privately") then a private message with the price, the photo and an order button. A public price goes to your competitor in the same second; a private chat goes to a sale.
What does the AI do after the private message?
It carries the conversation: answers size, colour and shipping from your knowledge base and products, takes the order details, and hands over to a person when needed. The first message is automatic; the rest is a real conversation.
Does it hide abusive comments or phone numbers?
Yes, on words you define: it hides an abusive comment or one carrying a competitor's number, and replies to the rest. The post stays clean without you watching it.
What does it cost?
Replying to comments and the private message cost nothing at Meta on Facebook and Instagram. You pay the platform subscription only, from $10 a month, covering every channel with no cap on comments.
Read next
Turn on comment replies on your real page today
Connect a Facebook page or an Instagram account, set the keyword and the private message, and watch the first comment become a conversation before you pay anything. Service page · Comment to DM.