A Mother's Day campaign on WhatsApp: three messages in two weeks, ready templates, and what not to do
A Mother's Day (21 March) plan on WhatsApp for stores, salons and clinics: the timing of three messages, whom they go to, five templates ready for approval, an auto-reply to "will it arrive in time?", and three mistakes that cost the number.
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The short answer
Three messages in two weeks: a gift guide ten days before 21 March to those who agreed to offers, a last-order date three days before to those who opened and did not buy, and an offer-free greeting on the morning to those who bought or engaged. The only promise written is a delivery date you can guarantee.
Also asked as: «رسالة عيد الام للعملاء» · «عروض عيد الأم على الواتساب» · «قالب تهنئة عيد الام للزباين» · «ابعت ايه للعملا في عيد الام»
The two weeks before 21 March in three messages
| When | The message | To whom | Why |
|---|---|---|---|
| 10 days before | "Mother's gift from {{1}}: pick from the gift guide, delivery before the day guaranteed until {{2}}" | Those who agreed to offers | A gift is bought early when its arrival is guaranteed |
| 3 days before | "Last order to arrive before Mother's Day: {{1}}. After it, delivery is after the day." | Those who opened the first and did not buy | The deadline is what moves the undecided |
| The morning of the 21st | "Best wishes to your mother from the {{1}} team" | Those who bought or engaged | A greeting without an offer reads as a greeting |
Templates ready for approval
{{1}}, Mother's Day is in {{2}} days. We picked gifts from {{3}} to {{4}} EGP, with delivery before the day guaranteed for orders before {{5}}. Type "gifts" for the guide.
{{1}}, the last order that arrives before Mother's Day is {{2}}. Orders after it arrive {{3}}. Shall we reserve your gift?
{{1}}, Mother's Day week fills early. Book a {{2}} for your mother or yourself before {{3}}. Type "book" and we send the open slots.
Best wishes to your mother, {{1}}. From the {{2}} team.
Yes if you order before {{1}} — delivery to {{2}} within {{3}}. After that date it arrives after the day, and we say so plainly.
What not to do on Mother's Day
A promised date you cannot guarantee: a gift arriving on 22 March is returned and remembered. A message to everyone who ever wrote, without consent: reports in one day and the number's rating drops. A discount inside the greeting: it reads as an ad, not a greeting.
Frequently asked questions
When do I start the Mother's Day campaign on WhatsApp?
Ten days before 21 March for stores that ship, a week before for shops and services. The last message goes three days before the date, because a gift arriving on 22 March is not a gift.
Is a Mother's Day message billed?
If you start it, it is a marketing template at the recipient's country rate on your Meta account; to an Egyptian number a utility message is about $0.0036 in our measurement and marketing is dearer. Replying to whoever wrote first is free for the first 1,000 replies per number each month — so make the first message invite a reply.
Whom do I send to?
To those who agreed to offer messages and never opted out, and to last year's Mother's Day buyers first. A message to everyone who ever wrote to you, without consent, brings reports in a single day and lowers the number's rating.
What does the bot answer to "will it arrive before Mother's Day?"
From your file: the last order date per governorate, shipping time, and gift wrapping if you offer it. What is not in the file it hands to a colleague, and it never promises a date you cannot guarantee.
Do I send a greeting on the day itself?
A short greeting with no offer, to those who bought a gift from you or engaged, sent in the morning. Whoever did not engage with the week's messages does not get a fourth one.
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