Clinics · UAE

WhatsApp bot for clinics in the UAE — booking and reminders in two languages

Egypt In Egyptian dialect Managed from the app

The short answer

An appointment nobody was reminded of becomes an empty chair that cannot be sold twice. And an enquiry that arrived at night unanswered goes to a clinic that answered.

Booking and reminding are what cut no-shows in clinics. The bot books and reminds in Arabic and English — and never gives a medical opinion.

What is different about the UAE market specifically

The same sector in another country is another problem. These are the differences that actually change the setup — not the country name in the title:

  1. Patients come from many nationalities: the reply follows the patient's language, not one fixed setting
  2. A reminder a day and an hour before, with a reschedule button — the single biggest reducer of no-shows
  3. A limit it does not cross: no diagnosis, no opinion on a medicine, no reading a test result, however much it is pressed
  4. Handover to a person with a written reason when the question leaves booking

And the steps the bot walks through

  1. Answers the admin questions instantly

    Hours, prices, address, accepted insurance — from your own files, with the right times.

  2. Books into a slot that is actually free

    Offers the open slots, holds the booking and sends the confirmation — with no phone call.

  3. Reminds and confirms before the day

    A reminder and one question: are you coming? A "no" frees the slot for somebody else instead of wasting it.

  4. Stops at its limit

    Any question about a symptom, a medicine or a dose is handed to a human immediately. That is written into its rules, not left to judgement.

٠diagnoses or prescriptions from the bot — a hard rule
24hbefore the appointment, a reminder that cuts no-shows
Instantanswer to "when are you open" instead of waiting

And what it costs

Two numbers: the platform subscription and Meta's per-conversation fee. And across our 21,667 measured conversations, 71% cost nothing — a service conversation the customer starts is free, and so is one arriving from an ad.

Work out both in the cost calculator · and WhatsApp pricing in Egypt in full

Questions from people in your position

1

Does the bot give medical advice?

No, not in a single case. It books, reminds, and answers on times, prices, locations and insurance; any clinical question goes to a person. That limit is written into the agent, not promised on a page.

2

Do reminders actually cut no-shows?

A reminder stops one kind of no-show: the one who forgot. It does not stop the one who changed their mind or got held up — and the reschedule button turns those two into another appointment rather than an empty chair.

Where to go next

And you run all of it from your phoneEverything on this page is also run from the ArabyBot mobile app — replies, orders, campaigns and AI reports. Not a web dashboard only.

Try ArabyBot on your own channel

Connect a WhatsApp number, a Facebook page or an Instagram account and watch it answer your real customers before you pay anything.

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