Salla

Connect Salla to WhatsApp — catalogue, stock and orders

A direct connection Scoped access, stated Managed from the app

The short answer

Connect your Salla store to WhatsApp: the bot reads products, prices and stock, confirms the order before dispatch and chases the abandoned cart.

Salla is the most widely used platform among Saudi stores.

What it actually does

  • Answers "in stock?" and "how much?" from live inventory
  • Confirms the order before dispatch and stops the ones that would return
  • Chases the abandoned cart with three messages on your timing
  • Sends shipment status and asks for a review after delivery
  • Answers in Saudi dialect, and to voice notes
The access it takes

The connection is authorised from your Salla store. The bot reads the catalogue, stock and orders and writes order status — it does not edit your prices or products.

How the connection is made on Salla

Install the ArabyBot app from the Salla app store, then one approval from your dashboard. No key to copy and no code to add — and order events reach us from Salla the moment they happen, so we are not polling your store every minute asking whether anything changed.

And what it does not do on Salla

The limits of this platform specifically

For a product with several option axes (size and colour together) the bot reads stock per combination, but the card shows the base price. A customer asking for an unavailable combination is told so plainly, rather than offered a substitute you did not choose.

And why that matters in your market

Salla is the most-used store platform in Saudi Arabia, and most of its stores run on prepaid rather than cash on delivery — so the value here is in answering \"is it in stock?\" and \"when does it arrive?\" more than in confirming an order before dispatch.

Connecting, in four steps

  1. Create an ArabyBot account

    Free and with no card — you can try it before paying.

  2. Connect a WhatsApp number

    On the official WhatsApp Cloud API, with the number registered under your own business account.

  3. Connect your Salla store

    Authorise from your store dashboard, and the products and orders become available to the bot immediately.

  4. Turn the agent on and test it

    Ask it yourself from your own number before you open it to customers, and adjust its rules until it answers the way you want.

And you run all of it from your phoneOrders, conversations and campaigns are all in the ArabyBot app on your phone — you see an order and confirm it without being at a laptop.

Other platforms

Connecting Zid to WhatsApp — built, pending approvalThe Zid integration is written end to end: catalogue, stock, orders, confirmation, status and abando…Connect Shopify to WhatsApp — carts and orders in ArabicA Shopify store with an Arabic WhatsApp bot: live catalogue and stock, cash-on-delivery confirmation…Connect WooCommerce to WhatsApp — an Arabic botA WooCommerce store on your own hosting, connected to WhatsApp: products, stock and orders in the co…

Where to go next

By countryEgypt, Saudi Arabia, the UAE, Kuwait, Qatar — each with its own habitBy industryReal estate, clinics, stores, restaurants, salons, educationHonest comparisonsAgainst WATI, respond.io and Twilio — starting with what they do wellThe guidesPricing, bans, the Cloud API, the green tick, PDPLPricingIn pounds, riyals or dollars — set by your country

Connect your Salla store

Try it against your real products and read the answers before you pay anything.

Start free See pricing