WhatsApp bot for charities — donor questions and volunteer sign-up
The ArabyBot teamOfficial Meta partner · written from our own platform dataOn this page 6
The problem, and the answer
In Ramadan messages double: «What is the donation account?», «Can I volunteer?», «Is this project done?», and the team are volunteers with limited time, so the reply to a donor comes late at the very moment they were ready to give.
Answers donors about programmes and the official ways to give from the charity's file, signs up volunteers in a form that writes a row in your sheet, and sends project news on a template to those who opted in — and the bot gives no religious rulings and decides no eligibility for aid.
Also asked as: «بوت واتساب لجمعية خيرية» · «تسجيل المتطوعين على الواتساب» · «رد على استفسارات المتبرعين» · «أتمتة استفسارات المتبرعين»
How it actually works
- Answers the donor
Programmes, projects and the official ways to give with their links from the knowledge base, in the dialect they wrote in.
- Signs up the volunteer
Name, city, skill and available time in an in-chat form, written as a row in your sheet.
- Hands over cases
Aid requests and zakat questions go to the person in charge with a label; the bot does not answer them itself.
- Sends the news
Project updates on an approved template to those who agreed to messages, with the option to stop them at any time.
You upload your prices, your hours and your terms, and the agent answers from them. If an answer is not in your files it says so and hands over to a person — it does not invent one. That is not an optional setting, it is how it works.
And what the bot will not do here
The bot gives no rulings and decides no eligibility: it sends only the charity's official ways to give as in its file, and hands zakat questions and aid requests to the person in charge.
And the number worth measuring
The number that matters is reply speed to donors in peak seasons. The second: the volunteer signed up with full details in your sheet with no call.
Not only WhatsApp
The same agent answers on Instagram, Messenger, Facebook comments and TikTok, in the same inbox. The customer who commented on a post and the one who sent a message are the same person — and you see them that way.
Frequently asked
Does the bot take donations?
It sends the charity's official ways to give and their links as in its file; the donation happens through the charity's own channels.
Are news messages to donors allowed?
Yes to those who agreed, on an approved template, with a button to stop messages. What is opting out?
Where to go next
Try the agent before you pay anything
The agent that will answer your customers is the one answering you now: ask it from the chat button here or on WhatsApp. Your account is free with no credit card, and the free trial on your own number or page is activated after you contact our team on customer-service WhatsApp.