A bot that understands how people actually write
Most "Arabic" bots were built in English and translated — they handle formal Arabic and collapse the moment someone writes the way they speak. Ours is wired to your catalogue and trained on the dialects your customers actually use.
- Egyptian, Gulf, Levantine
- Reads your catalogue
- Hands off to a human
Why a translated bot fails
Three dialects use three different words for "I want", and a translated bot knows one. People write Franco — Arabic in Latin letters and digits — and the bot reads noise. Even when it understands, it answers formally to someone writing casually, and they know instantly they are talking to a machine. Worst of all: a bot that cannot see your stock invents a price, and that costs you a customer, not just a conversation.
From setup to first reply
Connect your data
Connect your store, upload documents and FAQs, or crawl your site. The bot answers from that, not from general internet knowledge.
Set the tone and dialect
Write its instructions in the dialect you want and show it examples from your real chats. The model copies the tone it is shown.
Draw its limits
Tell it what to handle and what to hand over: complaints, exceptions, or anything it is unsure about.
Go live and watch
Read the conversations in the unified inbox, see where it fell short, and add knowledge. It improves from what you add, not on its own.
What sets it apart
Dialects and Franco
Egyptian, Gulf, Levantine, Maghrebi and MSA — plus Arabic written in Latin letters and digits. It replies in the dialect it was written to.
Wired to your products
Real price, stock and sizes at the moment of answering. The gap between "size L is available at 450" and "please contact support" is the gap between a sale and a deferral.
It says "I do not know"
The single most important behaviour. A bot that admits uncertainty and hands over beats one that invents a price — customers forgive "I do not know"; they do not forgive a wrong price.
Voice messages
Many customers send voice notes instead of typing. The bot understands them and can reply with voice too.
It closes the sale
It does more than answer — it shows the product, adds to cart, applies a coupon and places the order without the customer leaving the chat.
You pick the model
GPT, Claude, Gemini, DeepSeek or Mistral. Switch without rebuilding anything, and compare quality and cost yourself.
Versus a translated bot
| A translated bot | ArabyBot | |
|---|---|---|
| "How much is this?" | An invented price or a generic greeting | The real price from your catalogue |
| Franco Arabic | "I do not understand" | Understood and answered |
| Stock | Cannot see it | Reads live availability |
| When unsure | It guesses | It hands over |
| Tone | Always formal | Matches the customer |
Questions people actually ask
Will it promise things that do not exist?
This is the right question to ask. It answers from your data, not general knowledge, and is instructed to say "I am not sure, let me get a colleague" rather than guess. You can also mark topics it must always hand over.
Do I need a developer?
No. Store integration is ready, and you write its instructions in plain Arabic, the way you would brief a new employee.
Does it work across WhatsApp, Messenger and Instagram?
Yes, the same bot on all three, and every conversation lands in one inbox.
How is it priced?
AI is included in the plan, and you can bring your own provider key if you want to control the cost yourself.
Test it with your customers' real questions
Type "how much is this?" with no context and see what it does
Start free