Sending templates
The ArabyBot teamOfficial Meta partner · written from our own platform data
WhatsApp error 132016: The template is permanently disabled
The ArabyBot teamOfficial Meta partner · written from our own platform dataOn this page 4
The short answer
Error 132016 means the template was disabled for good after being paused several times for low quality, and can no longer be sent. Create a new template with different content and submit it for review.
What it stopsThis template only
Retry?No — repeating will not help
Where the fix isThe template text
Why error 132016 appears
- The same template being paused repeatedly for quality.
How to fix it, step by step
- Create a new template
With genuinely different text, not a lightly edited copy.
- Change how you send
A tighter audience and lower frequency.
What ArabyBot does about it
Happens automatically in your account
- The reason appears in plain words under the message itself in the inbox, on the web and in the phone app, with what to do — instead of Meta's raw English.
- A broadcast stops at the first customer this error hits instead of running through the whole audience, because the next customer would fail the same way; you resume it after the fix.
Related codes
- 132012Variable values are not in the template's format
- 132000The number of values does not match the template's variables
- 132001The template does not exist or is not approved in this language
- 132005The filled-in template text is too long
- 132007The template content violates Meta's policy
- 132015The template is paused for low quality
Every WhatsApp error code, grouped by kind ←
Source: Meta's official error code reference, with what we see on our own platform.
And you run all of it from your phoneEverything on this page is also run from the ArabyBot mobile app — replies, orders, campaigns and AI reports. Not a web dashboard only.
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The ArabyBot teamOfficial Meta business partner in the Middle East